Shoppers Drug Mart

We have been getting our prescriptions here for the past many years. Great customer service in the Pharmacy from Angela.
8 years ago (29-11-2017)

Wow! Customer service flunk today, in the past I have always been happy with the service. Coming from the customer service industry, I feel I give people the belief of the doubt. In waiting in line to check out, a young girl, yells ,"check out 2 is open,"I go to check out 1 by accident, "check out 2 "she yells. "Oops where I'm going." I say, to make light of me being stupid. 2 steps away from check out 2. What got me was the eye roll and huff. Really, not a lil giggle, how are you. A stupid two second delay on my behalf and that's your response!!! Seconds count when servicing people, I understand. But we are people and make mistakes!! I'm younger, and will make sure never to bring my Grandma in,cause she needs people with patiences. I get everyone has bad days, but this girl didn't seem like the type that wants to deal with the public. Error on my behalf for going to check out 1 instead of 2. But her rude manner is the reason I will not return.
9 years ago (27-11-2016)

Parking lot is a mess.
14 years ago (12-11-2011)