Shoppers Drug Mart

I recently had the pleasure of encountering a Canada Post employee named Cate at my local Shoppers who went above and beyond in delivering exceptional service. From the moment I approached the counter, it was evident that this employee was dedicated to providing top-notch assistance.nnFirst and foremost, her professionalism was exemplary. Despite a busy day, she remained composed and attentive, ensuring that each customer received the attention I deserved. What truly impressed me was her willingness to assist beyond the typical scope of her duties. Not only did she efficiently handle postal services, but they also took the time to answer questions and provide helpful recommendations.nnMoreover, her dedication to customer satisfaction was palpable. She demonstrated a genuine interest in addressing my needs and ensuring that I left the store with a smile . She was adept at multitasking, effortlessly juggling various tasks while still providing personalized to both Canada Post and shoppers.

Here's why this Shoppers drug store is worth it:n- the workers are present and responsiven- the post office team are also quite helpfuln- the Pharmacy team there are also some new faces- Shahed is a gem! Was meticulous with my prescriptions. The shorter Indian lady- I forgot her name, took her time to find the Canadian version on medications needed. There are two other colleagues who stood out to me but I forgot there names. I'll update when I know.nnThe security work ethics are inconsistent, sometimes you see them on there phone . This maybe a third party service, so separate rating.

The Staff at this location are very helpful & polite, as well as cheerful and these days a true smile can go along way with someone having a bad or sad day ! This location is kept clean and there is a fair share of lights so it doesn't look dark n dingy. I have been to this location many of times and have never been disappointed with the service provided. To all the staff members at this location > Thank you for helping me make right choices and I especially thank you for all your polite services. Keep up the great work !

I just tried to buy almond milk here, when I checked myself out I noticed that I was overcharged by 2 dollars. I found what seemed to be the only staff member who gave me a refund, which took forever while I felt guilty about the line growing behind me. I asked the cashier if she would be able to fix the error so the next person wouldn't get ripped off, she said it was fine because most people buy 2 and get a discount, nice. Once the refund went through she gave me a sheet asking for my personal information including home address and phone number. I said I didn't want to give her my personal information and she refused to sell me the almond milk until I did so I left. The whole thing is just so stupid.

Had terrible experience with rude staff lady from cosmetics area who was on duty on 12Aug around 9PM. She threatened us and scolded from seeing products. Though product was already opened, we were thinking to buy that product, still she mistreated with us.