Sherwin-Williams Paint Store

Excellent customer service. Got me what I needed in a timely manner and Casey was really helpful with helping me match the exact colors I needed. Would recommend
8 years ago (19-09-2017)

Customer service is horrid. Kevin the associate there would not take a gallon of paint the federal way location sold me by accident. Shelby at fed way was more than willing but since that is a far drive for me I wanted to return it here at the puyallup store . Kevin told me he will call me back so he can talk to Shelby at federal way . He never did and when I called he did not want to talk to me mentioning to call Shelby as she was supposed to call me . I'm like why do I have to call her ? Why can't you just tell me what she said . So I call Shelby at federal way and she mentioned that this Kevin person did not want to take my gallon of paint . All of this for a $40 gallon of paint . Never would I buy here . Bad customer service, if it were not for Phil the manager to take my return I would of gave This store one star but Phil knows what customer service is . I will shop here but not with Kevin .
9 years ago (20-10-2016)

Love this place. It costs more than department stores of course, but the knowledgeable and friendly staff is totally worth it.
9 years ago (10-09-2016)

great staff great paint always helpful wait for 30% sale
9 years ago (12-08-2016)

Been coming here for over a decade, very knowledgeable staff!
9 years ago (06-10-2016)