ServiceOntario

Funny they have signs that say “No excuse for abuse, this is a safe space for all, conduct that is racist won’t be tolerated” and “our responsibility to you is caring, responsive, accountable and reliable”.nnYet the staff are the total opposite. The white ladies at counter 3 and 4 will try to find any excuse to try and refuse completing a service for people of brown skin. They will pull as many excuses and questions to avoid getting the job done.nnThey are rude when it comes to brown folk, but smile greet and happily assist those of white skin.nnRidiculous. I’m surprised back office hasn’t done anything about this, every low star review is from someone who had a racist experience here.

I had a wonderful experience at Service Ontario, Orangeville location. Virginia was able to help me with my needs during a difficult time & made the process easy and smooth. I was also able to get in right away without an appointment. Thanks again.

August 9th/2024 a Friday afternoon right before closing, yea we know it’s cringe to do that but thought we’d try as we were in the area. Honestly….anyone that complains about this location - you have no idea how amazing this location is compared to any other ones I’ve experienced in the past 30+ years. Pleasant staff, efficient number system, chairs to sit on and 5 min wait time. Thank goodness I’m looking into moving to this city because I’m already impressed!!!!! Thank you to the staff - you are all a breath of fresh air!!!!

Awful customer service. Especially the white lady with the dark brown curly hair and glasses. She needs a refresher on how to talk to customers with respect. She yelled at me today for taking an emergency phone call regarding the critical health condition of a family member. Never coming here again!

I’ve been to this service Ontario today and got my health card approval . The girl name Benisha is very very nice and cooperative. Thanks to Benisha, my form, documents, and photo were efficiently handled in less than ten minutes.