Service New Brunswick

I waited about 20 minutes for my turn, but overall, it was a positive experience.nI went in to renew my driver's license, and the staff even reminded me about my vehicle registration renewal, which is coming up soon great service!nEverything was handled efficiently.nTaylor was fantastic, he was very friendly and accommodating.

Really good experience.nnWent there to change my address on documents and car papers. There was a person name Yvette who helped me with the process and it was smooth.nnWalk in has a little bit of waiting time but worth it.

The staff are good and friendly, but the waiting time is very long. I spent more than 2 hours there and still didn’t get my license. Also, the staff don’t seem to know clearly which documents are needed to change a license. It was confusing and frustrating.

Jason and Yvette made the process super easy. Very friendly and knowledgeable.

It's small, cramped and people don't want to do their jobs. I was almost pushed away from the get-go despite having all the required paperwork they needed. Then, when I waited over an hour to be seen, I was told I need to go and call a number to get approved. Funny enough, I call them, and they tell me to just e-mail them with what info I've provided and they'll reply back to let me know if they'll make an exception. Something that they could have scanned and sent off to them, since they already just finished scanning my documents. I ended up waiting in the lobby with the same employee that served me, after his shift. I guess he just felt it would take too long and didn't want to be stuck at work an extra two minutes. It really isn't hard to tell when someone is lying through their smile.nnAfter doing all the work myself, and being approved, my cab drove me to the one in Moncton by mistake--but they served me instantly without question and got the approval within a few minutes. It's much larger than the SNB in Dieppe, and the people there seem to know what they're doing. Reception was baffled to hear the other location tried to turn my away.