Service Canada Centre

Walked in on a Friday morning before the Canada Day long weekend to apply my first Canadian passport. Arrived at 10:30 am, there were two people in each of the lines: one for appointment, another one for walk-in. They would help people with appointments first, but it only took ten minutes for my turn. The lady who helped me was very friendly and even congratulated me. Then she asked me to wait to be called. Another ten minutes or so, another lady called my name and helped me with the application. It took her about 15 minutes or so. I asked her if she would recommend mailing in or coming in person. She said she would not know as it would really depend, but she guessed there would be more work for mailing in. Also, she shared that normally Friday was very busy, today was an exception because of the long weekend. Apparently, Wednesdays and Thursday are the quieter days, I hope this information will help others who want to walk in.

I walked in on Monday at 1 pm and was all done at 1:40 pm. Waiting time around 30mins, very speedy and friendly services! Because of the Canada Post strike, I’ve been told that the date to receive my passport may be delayed by 2 weeks more.

I went there to get a new SIN number after receiving eCoPR. I arrived around 9 am on a Thursday and there were just 3 people on line. They called me after 10 min, the service was great and super fast, the staff was polite and helpful. They gave me my new SIN number right away. I'd recommend going there for any service. Great experience!

Great experience here; friendly and helpful staff!nCame to this location for a passport renewal on Tues. Oct. 22nd, arriving at 8:26am. At that time, there were 8 people ahead of me in line.nAfter they opened, we waited in line inside to speak with the first staff person, which was about a 10 minute wait for me. At that point, I was told there were 3 people ahead of me in line, and I was directed to sit in the main waiting area.nAt 8:53 I was called up and went through the renewal process with an agent. They were able to return my now voided old passport to me then, and gave me a tracking number for the new one. I was told that my passport would arrive by mail by November 22nd. I was done with the whole process by 9:00am.nMy passport was actually mailed to me much sooner than that, arriving on November 6th via mail. Overall, a very smooth process and probably the shortest wait I've ever had for a passport renewal.

Arrived at 8.10 and there was a line of 2 people before me. Doors opened promptly ay 8.30am, I was seen too immediately and received my SIN in a couple of minutes! Great and fast service