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Reviews, get directions and information for Development and Building Services | City of Vancouver

"If you are unsure whether or not you need a permit, submit an enquiry using our online form https://vancouver.ca/building-development-support or call 311Visit our website for the most up to date information, forms you may need, and more."
Address: 515 W 10th Ave, Vancouver, BC V5Z 4A8, Canada
Phone: (604) 873-7038
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V5Z 4A8


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:00 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:00 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
These guys don't care about the City of Vancouver. Nothing more than con men disguised as government/city agents with the sole purpose being - how can we steal the most amount of money from Vancouverites.
Absolutely terrible response time and processing time. As a local small business they should understand that their delays cost us thousands in interest payments and holding costs. The project coordinator assigned to my file has proven to be incompetent and clearly doesn’t understand the building process. She was on vacation for multiple weeks and her out of offfice contact would also take no responsibility to continue processing the file. Their delays have cost me over $25,000 and counting, emails go unanswered and don’t even think about calling in - you won’t get anyone who knows what they’re talking about or just forward you to a voicemail. City of Vancouver, as taxpers we expect better service standards and professionalism at your offices.
Waste many days waiting in line just to ask questions. Building and development enquiries, necessary because of the massive amount of paperwork and plans required just to do a minor renovation, can take upwards of 6 hours just to get your answer. CoV is in serious need of an overhaul.
The City of Vancouver Building Services staff compete with one another to offer the worst service. And their management rewards them for "worst employee of the day". It is a coveted award by City staff.
Went there for a business license , got a business plan review instead. It is really frustrating when they tell you that your business won't work. And at the end you wait for 5 hours bouncing you around offices.
The Staff are helpfull. What I don't like is waiting in line.Why are the wait times so horrible!? I dislike having to wait here all morning in the rain and there is 20 ppl Infront of me. How am I sapose to get my permit?
The two ladies doing licensing today are just chatting - both with no customers in front of them and a long line of people. Little inconsiderate of everyone’s time and not the best work ethic.
get ready for the most time consuming, most frustrating and incredibly expensive experience of your life. It takes more time to get permits than to build a house.
Not sure if they have cut hour, I went there at 315pm today to get home base business permit. The employee in front asked me to come back on Monday... I already there... What a waste of time!
Quite confused when the signal is bad, and the phone was hanged up during a discussion. But the staff of City of Vancouver called back. They helped me solved the problem.
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