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Second Cup

  1. Ottawa
  2. Ottawa Coffee & Tea

Reviews, get directions and information for Second Cup

Second Cup
"From our humble beginning in 1975 as a kiosk in a shopping mall, selling only whole bean coffee, Second Cup Coffee Co.™ has become the largest Canadian specialty coffee retailer. Our goal is to be the best. For us, that means putting coffee at the core of business, focusing on quality, innovation and creating an individual experience for our customers.With innovation, sustainability and a focus on the community in our DNA and in our beans, we know you’ll want a Second Cup."
Address: St-Laurent Shopping Centee 1200 Boulevard St-Laurent , Ottawa K1K 3B9, ON, CA
State: ON
City: Ottawa
Zip Code: K1K 3B9


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Reviews
Coffee shop run by great friendly staffs! The lady helping me out was so sweet and welcoming. The shop was pretty calm and quiet, which I enjoyed. A great spot for studying!
I make it a point to come to this shop—the staff is so friendly, making it always an enjoyable experience. Also, the coffee is always fabulous! The manager seems to always be here, and they are always gracious, kind, and overall amazing in spite of the obvious difficulties of frequent equipment failures and staffing issues. I would have loved to give this Second Cup—one I go out of my way to travel to because of how positive the experience is—a five star review, but I couldn’t bring myself to do so because of the lack of support the manager and staff seem to be getting from higher up.
The guy behind the counter is rude and unprofessional. Second Cup, do better. Hire people who know how to offer a measly “good morning” or a simple “no problem” if you say thank you. It’s the bare minimum.Food: 4/5
Coffee and pastry are excellent But unfortunately, it seems like the guy working there in the morning is 100%, not a morning person I heard him swearing a lot and never saw him smile. Client service isn't the greatest.
This is one of the better burger places around. I tried their regular burger and halal patty burger, both of which I recommend. The only issue I had was that they forgot to put mushroom on my burger. Also their burgers are a bit pricey, but the burgers are larger than other places. If you like charcoal style burger, with more flavour and seasoning, then get the regular burger if not then get the halal burger, less flavour and less oily. I definitely recommend adding additional condiments/toppings, especially the crispy onions and spicy mayo. The service was fairly quick.
I asked for a veggie burger and I got a beef burger with bacon. Not to mention the server had their mask on their chin with their mouth and nose fully exposed. Definitely not worth it I do not recommend. would give no stars if it was possible
Excellent service and drinks, great prices, very calm. Great to study! Exceptional hospitality.Food: 5/5
Decent chicken burger, excellent poutine, friendly staff.
I ordered through Uber Eats. The restaurant did not pay attention to any of descriptions for the order i.e. no lettuce etc. They just put whatever they wanted to on the burgers and did not add the items I paid extra for. The pop was also missing and the bags were not sealed. Every order I have received since the pandemic started has been sealed, but not this one. Delivered with bags open. I called the restaurant and they said they would call uber eats and call me back. That also did not happen.
A perfect cup of hot chocolate and lemon tart made my winter morning a little warm. I customized my hot chocolate to half sweetened and the sweetness was on spot. The only thing that I felt needs an upgrade and cleaning is the washroom. Sitting is limited yet chairs are comfortable.
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