Scotiabank

Whatever happened to Customer Service? I asked the teller to count my money back to me after she retrieved it from the counting machine. She said I can count it if I want to. Which I did. She stood there and watch. What happen to the teller counting back. I’ve been short from those machine in the past. It only takes 2 minutes.

Been a customer for 7 years. You can't even get counter service anymore. I went in today to withdraw coin for my business and the teller told me anything under a $500 withdrawal, I should use the machines. I can't get coin from the machine duhhh. Everytime I walk in the door the past year they keep trying to prevent people from using counter service, they want everyone to use machines so they don't have to do anything. To add insult to injury, it seems as though the online banking app is down more time than it works. I'm switching to another bank within a week

I had a great experience at the Scotia Bank branch. The atmosphere is welcoming and friendly.nnI especially want to commend Mithun Subramanian, the Financial Advisor, for his exceptional service. He is not only knowledgeable but also very approachable and familiar, making the whole process smooth and enjoyable. Highly recommend this branch!

Always received great customer service and care from the Mount Pearl branch. Any time there was an question/issue it got resolved promptly and efficiently. Good team there!

At first, I was glad that Scotiabank offers an account in euros, as my family had to send me funds from overseas. However, after receiving the funds, I could not send it to any exchange. Scotiabank requires the wire transfer recepient and their bank to be located in the same country. It is rare or impossible to find an exchange that meets these requirements. The exchange rate at the bank is ridiculous - I would lose $1,000 if the money were exchanged with Scotiabank.nSo I asked to withdraw cash and close the account. They invited me to come to the branch and made me wait one hour. They mentioned several times that it is dangerous to carry cash and made me paranoid that someone was going to rob me. Also, one of the girls from the bank was flirting with me on every visit. I found it highly unprofessional, especially when I had to withdraw a small fortune in cash and carry it.nAlso, worth mentioning, if you only have a euro account, you cannot see the balance in the ATM and you cannot use the online banking. When I came to a different branch, they said that only my branch in Mount Pearl has the necessary access to operate the account as strange as it sounds!.