Scotiabank

I can't say enough about the people who work at the Port Perry branch. The front staff are incredible at what they do. I have seen them endure many many staff shortages which in turn caused them to close unexpectedly a few times. But there are the same amazing faces still showing up with a great smile and attitude. Always willing to help and assist. Thank you for being here for us. Between the friendly staff and the cute setup for the community charity, it really brings the small town feel to a big time corporation.

Great branch overall. I've had a few interactions with Lori, and felt compelled to write after my experience today. Lori goes above and beyond in her role at this branch. Lori is very knowledgeable, practical, helpful, and patient. 5* customer service!!! Thanks for being amazing, Lori.

Branch Manager, Dave and the staff at this Branch have been incredibly helpful and supportive dealing with Estate issues. Even though I don’t personally bank at Scotia they have been so wonderful during this difficult time.

If I could give 0 stars, I would. I deposited $500 cash and a cheque through the drive thru abm on Sunday afternoon. The bank machine said there was an error and to take my rejected items back, but failed to send out my “rejected” items. I got a receipt saying the deposit had failed and it gave a number to call. I spent over an hour on hold and being transferred. The person I last talked to advised I would have to contact the branch. So the next day, I called the branch’s #. And was automatically transferred to the call center . So I took time off work to go to the branch. I was told they didn’t have enough staff to check immediately and they would follow up with me via phone by the end of business the following day. The following day being TODAY. Well the business day is over. I have not received a phone call, and the money has not been deposited. So looks like I will be taking more time off work tomorrow to try to deal with this.

The last 3 times I showed up at this port perry location I have met with that sign that says closed when the web site says you are open, either close the place or open it with the hours that are on the website. Very frustrating. Friday July 21nRandy