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Reviews, get directions and information for Schaefer's Foods

Schaefer's Foods
Address: 23962 Smiley Rd, Nisswa, MN 56468, USA
Phone: (218) 963-2265
State: Minnesota
County: Crow Wing County
City: Nisswa
Zip Code: 56468


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
We have been loyal customers for over 40 yrs. Schaffer’s was always know for being pricey but excellent service & meats. The service is horrible now! We bought a loaf of garlic bread 2 days ago & put it in the oven to warm it up like the instructions say. Only to open it up & find out it was never buttered or any garlic applied. Very disappointing. Stopped back at the store yesterday with the defective loaf to exchange it. I was told by the service person o& the on duty manager, it’s a perishable item & they can’t do anything about it & not even an apology for the error. Unbelievable! This is a product they sold as 1 item but was actually something else! That’s called bait and switch! Needless to say we will never shop at Schaffer's again. It too bad to lose a 40 yr customer over a $3 loaf of bread. Update - we had sent an email message to the stores management about the issue as well. Too our surprise we received a response from the owner apologizing for customer service issue & that they will address the issue with the staff & reinforce the companies long history of excellent customer service. Reinstates our long support of the store! Changing the rating from 1 star to 5 stars!
Seems to be the only grocery store in town. If you need an item or two it’s convenient. Definitely wouldn’t do my whole shopping here. It’s expensive AF. They cater to tourists mainly.
Called at 3:58 for chicken DINNER to be placed and told me they were not doing anymore chicken tonight. So they are making NO dinner.
Great place to shop! Excellent service and quality products.
Prices are fair and selection is better than many stores down in the twin cities. We stopped in multiple times this week and they were always friendly and helpful. They don’t let carts into the parking lot so they send a person to help you load. Not really a drawback or a warning, kind of a feature.
We ordered catering items for pre wedding and after wedding events. We were extremely pleased with all of the food and the presentation of it. We ordered a meat and cheese tray and veggie tray for a luncheon, and a fruit tray and assorted rolls/breads for a breakfast and everything was presented well and tasted fantastic and fresh. The price was very reasonable - would highly recommend!
The staff are not following MN law and only wearing face shields, without masks. The shields may protect the wearer, but they do not at all stop the wearer's droplets from getting all over the food and other items I was buying. When I mentioned this to both the staff members and the manager they were both incredibly RUDE and actually hung up on me on the phone later. It is clear Shaefer's cares more about what is easy rather than what is safe for their staff and customers. I have previously shopped here and loved their donuts/pastries, but I will certainly never be back, and I would hope no one that cares about their health shops there. Lord knows how they handle raw meat or other sanitation issues if this is their attitude!
I have never written a review before, but thought I had to for Schaefer’s bakery. They did beyond amazing for my daughters birthday cake. I discussed what I wanted over the phone, but wasn’t too sure on what the outcome would be. I can be a little picky at times. When picking up, I was shocked to find the details and realistic features of this horse cake. This cupcake pull-apart compares to a higher end bakery. At least one my opinion Well done, and thank you to whoever decorated it! Everyone loved it!
This establishment allows their employees to wear face shields instead of face masks which is against the law - the executive order in place by our governor. The cashier, only wearing a face shield, coughed on the receipt before trying to give it to my husband. It was very disgusting especially for a grocery store. When I called the store manager to complain, I hadn’t even gotten out what had happened before he hung up on me. Think twice before shopping here - if this is how they act during a pandemic, I can only imagine e what goes on in the back, the deli, the butcher area, etc.
FYI - NO Employees and few customers wear masks. Particularly concerning for employees working in deli area who are slicing and preparing salads and take out food not to have masks. Have given them our business every summer for 40 years. Went to Cub in Baxter instead today. All employees wearing masks and most customers. I will be shopping at Cub the remainder of the summer because I feel like they are making an effort to follow CDC recommendations.
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