Sarbit Travel & Insurance Agencies

Worst customer service ever!!! They don't care about their customer specially if it's senior citizen. As long as they got your money, the customer service is the worst you'll ever experience!! Save your time and money, DO NOT transact with them! So many complaints heard from others and unfortunately, we also experienced it!!

I am utterly disappointed with the service that we received from Sarbit Travel Agency. We booked round trip plane tickets with travel agent Marilyn and our credit card was charged twice. We were told that it wasn’t their fault and that it’s our responsibility to call our bank. There was no explanation given to us about what happened and it’s been over a month and a half and we’re still disputing the charge with our bank. Lot’s of time wasted calling both travel agency and the bank.

Super friendly, knowledgeable and awesome staff. Ask for Beqs for best service possible.

There was a staff there named Leanne at Sarbit. I called to book a flight for my family vacation. After asking for all my information she told me she will just call me back because she wants to check the prices first but never heard back from her. After waiting, I tried to follow up and prices already went up to $400, so I am really annoyed and dissapointed! I shouldn't have waited for her and never trusted her and just booked somewhere else.

Answered the phone quickly and the woman I spoke with was quick in getting me the answers I wanted about the covid travelling restrictions to the USA from Canada.

Their travel agent Marilyn has the best customer service I have experienced!

Great experience with Marissa!! Went above and beyond for us after getting a vehicle from Match Auto Market! Such a smooth process! Very friendly and knowledgeable!

I have my home insurance and autopac with them since we immigrated here. People there are so helpful and will find ways to find you the best deals possible. Kuddos to Cecille specially for transferring our home insurance to a cheaper alternative even we are not asking for it. 3 thumbs up to you guys..

My mom needed go back to Germany after visiting us. But suddenly she missed her flight, so she needed another one right away. It was already to late to buy something at airport. We just drove out of airport and I put closest travel agencies on my GPS. Sarbit Travel showed up but it was 15 min away it also was 15 min until agencies closing time. I explained my situation to the lady on the phone named Rebecca. She said she will wait for us and after we came she just found the best and cheapest ticket with Air Canada. She also was willing to check us in online. So Rebecca made our day and my mom's way back. Thank you very much!

Wouldn't trust my travel booking to anyone else. Loida, you are amazing! She responds very promptly to requests and has helped to book my parents' travel air ticket. Thank you.