Saratoga Hospital

The MHU was pleasing and caring. I got better while there. Nurses are mostly awesome, social worker Sarah was caring & helpful, the techs did a great job with care & teaching. I did wait an unusually long time in the ER. The best i can figure, there were 5 others in the ER but i was there almost 5 hour before i was taken to the unit. Tip of the hat. Nice facility.
8 years ago (16-11-2017)

Unbelievably incompetent physicians. They pay NO ATTENTION whatsoever to what a patient tells them. Will NOT give normal prescribed medication, because of course THEY know better than your own doctor.,,yeah, Dr. Waters, I'm talking to you! Saratoga hospital is a good place for the dead...not so much for the living! Avoid at ALL costs.
8 years ago (13-09-2017)

Worst experience ever!!! We just got home from a horrible day of surgery for my husband. Everything was a disaster from the very start. First, they screwed up the time and told us to arrive 2 hours earlier than we were scheduled. Second, the surgeon was running so far behind that my husband ended up waiting 5.5 hours in the waiting room even before he was taken to a room for pre-op. Third, there was a huge confusion with his information being entered in their "new system" so the dr couldn't find any of his records. Fourth, apparently the anesthesiologist misjudged the medications and my husband was "struggling and violently coughing" during the surgery so they had administer an emergency change of med midway through the surgery (you'd think they'd prevent that kind of thing from happening by now) and FINALLY, the doctor FORGOT to call in the post-op painkiller scripts to the pharmacy. We get to pharmacy and nothing had been called in. Since its now after hours and the surgeon has gone home, the nurse has to wait to reach an "on call" dr who can only prescribe a small amount of painkillers because he didn't feel like going back to the hospital to submit something electronically. Now we have to wait until tomorrow, call the hospital again and request a new script (which btw is a huge pain and requires getting transferred 3-4 times to finally reach the right department). Not to mention our insurance deductible starts over tomorrow, so now we will have to pay full price for that script. NEVER AGAIN will we go to Saratoga Hospital even to save our lives!!! Couldn't be more disorganized and unprofessional. The only good thing was the nurse, who was very sweet and understanding.
8 years ago (01-12-2017)

I had my left knee totally replaced and was admitted to the new Orthopedic Center on May 17, 2017. I would like to say thank you to the entire staff. I was treated like a royal princess. Never has anyone been so nice to me. The private, hotel-like rooms are something to be very proud of. Anytime I ran my bell for assistance, someone was there in a second! I just can’t say enough for the wonderful care I received. Instead of being treated like a “number”, I was treated wonderfully by a very caring, friendly staff. I cannot single out one person because all of you are the greatest people in the whole world. Again, thank you from the bottom of my heart for the great care. I will recommend your Orthopedic Center to all of my friends!!
9 years ago (13-06-2017)

I was told that I was being admitted for pancreatitis. My parents left thinking I was in good hands. At 1:09AM, almost 3 hours after they left, I was finally taken to my "room".My "room" was next to a fire exit behind a plastic white curtain. I am pretty sure that is a big hospital violation. I was also given a bell to call the nurses, the bell is something you use at the front desk of a hotel. The pain medication wore off and I didn't get that until almost a half hour later and I was in horrible pain. The nurses rarely checked on me, only when I needed my vitals checked. I was showed how to unplug my IV and how to plug it back in after I went to the bathroom. My choice was another patients room or the public bathroom at the other end of the hallway. I was also told that if a room opened up they would move me, I overheard that 3 rooms opened up, I was never moved and they filled those rooms. I did not sleep at all due to the fact that the hall lights stay on 24/7, and it gave me a migraine. Throughout the night I was never checked on, no vitals or anything. I was transferred to this hospital because this is there my doctors were and i had a procedure the day before, NEVER AGAIN will i agree to be transferred to this place!
9 years ago (29-07-2017)