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Reviews, get directions and information for Sam's Club Bakery

"Drive-through services available. Prescheduled Club Pickup orders will still be available for pickup starting at 7 a.m. Visit your Eau Claire Sam's Club. Members enjoy exceptional warehouse club values on superior products and services, including groceries, pharmacy, home furnishings, office supplies, TVs, and more."
Address: 4001 Gateway Dr, Eau Claire, WI 54701, USA
Phone: (715) 836-7447
State: Wisconsin
County: Eau Claire County
City: Eau Claire
Zip Code: 54701



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Reviews
There was ONE actual cashier in the middle of a Saturday. And I only saw ONE CSM. The 6 open self checkout lanes were at a minimum 4 customers deep. I had 13 items and was going to try scan and go, but it wouldn't work with wifi or without because it was so overloaded with people trying to do the same.
Good prices, good experience, staff was helpful when we had questions as first time shoppers. For those that aren't technology friendly however could see this being a challenging shopping experience. Certainly worth the trip as we live rural ly and saved us time and money :
Best bulk prices. Who doesn't love the free samples? The people doing the samples are incredibly friendly. Good shopping experience every time. LOVE SCAN AND GO!
Apparently salespeople are now allowed to aggressively target you in the store. This evening the AT&T rep harassed us as we walked past her station. Three times my wife politely said 'no thank you, not interested'. Each time the salesperson rudely pushed back at us. It took 4 clear refusals to get her to stop. My wife finally said "I was kind three times. Now you're just being rude!" This is ridiculous. Her rudeness left us upset for the rest of our shopping experience. Please reign these people in!
Sam's in Eau Claire is a good place to shop I always get rotisserie chicken I wasn't happy to find when I hours joined 60 miles the chicken was out done first time ever
I do my monthly shopping here and I am a proud loyal customer to Sam’s Club. Loud and Proud. Great Store choices on food and groceries. Clean store and polite employees.
My family and I were driving all the way from south Louisiana to visit family in Duluth Minnesota. We were so close to our destination when we suddenly got a flat tire. Everywhere we initially called was closed for the 4th of July holiday. We finally called the tire shop at Sam's Club in Eau Claire, Wisconsin and asked if they could help us. We were 15 minutes away and they were closing in 30 minutes, but they said they would try their best to help us. We arrived 10 minutes before they closed, and they very graciously patched our flat tire and took off our spare and put the patched tire back on, all for no charge! They wouldn't even accept a gratuity. This required them to work about 10 minutes late, but we were so incredibly thankful! After an exhausting 1,320 mile drive, we were able to safely arrive to our destination in time to wish my mom a happy birthday. Thank you, thank you! Give these guys a raise!
I wish Eau Claire Sam's club would restock missing products better - some stuff is sold out and spot on the shelf could be empty for months and its not a recent covid-era problem too. Also other stores keep much more interesting merch choices.
I always buy family birthday cakes at the Sam's club in Eau Claire and have had some beautiful ones that I ordered and bought out of the cooler already decorated. Not this time. There were no cakes in the cooler at all on a Thursday late afternoon. There were several of the large packs of cupcakes and all of them were the same, decorated with sprinkles which my family hates. The only options were whipped or other frosting. I had to assume the other was buttercream. There was no one working in the bakery, just a sign that said "We will be back later". Since I live an hour out of town and had a time limit I took the "other frosting" ones. They were smaller than the last time I bought them July and packaged differently. They were hard to get out of the plastic bad for the environment which made them very messy. They tasted exactly like Walmart bakery cupcakes. Very inferior to how they used to be. I am looking for somewhere else to buy cakes now. I won't be using the Sam's bakery. The other problem I had that day was that we were looking for Johnsonville brats and all they had at E.C. Sam's was Members Mark. I was able to make a quick stop at Woodman's to pick up the Johnsonville brats. I probably will not be renewing my Sams membership.
Sams Management I was extremely disappointed by the Eau Claire Sams location on Oct 17th. The young woman at the exit of the store who checks your receipt could not get her hand-held scanner to work. She called for help from a co-worker. who also didn't know how to solve the issue and ultimately who radio' d for assistance. The line to leave the club continued to grow and at its peek was nearly to the Pharmacy. NO Management responded or brought a new scanner. The co-worker ran to the back office and brought back several scanners to fix the issue. I in no-way was angry with the two employees at the door. But with the calls for help and the hundreds of video cameras to make visible the traffic jam in the building i was EXTREEMLY irritated with the manager on duty. Where were they? Why did they leave their employees hanging? The entire situation was OBSENE and was probably too much for a front-end supervisor or store manager to come down and help clear the line and say 'sorry'. The employee was so embarrassed and frustrated, i felt so bad for what they probably get paid was not given training or a backup plan if the scanner stopped working, you know technology never fails. I was so over the situation and wanted to make a point by leaving the building - but was held hostage to the fact that if i left with my goods, which i paid for was likely a target for Sam's and Law Enforcement to accuse me of stealing. Costco, you will be successful when you open your doors in Eau Claire next year, the bar is so low. ps, i have a photo of the line but want to protect the privacy of the customers and their faces, saddened like mine.
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