SAAQ

They should really keep employees who have knowledge about their jobs. No one is interested in their jobs at all at the counters. Only the person who lets you in knew his job i can tell

Stuf paid not to do their job. The SAAQ employees/responsables usés GardaWorld agents to lie to clients…service is to slow and 80% the employees try to find ridiculous reasons to ask people/ to demand to go online or to return another day…

Good luck trying to get information over the phone, it’s impossible to join them. I took 2 appointments to change the picture of my driving’s license and everytime they tell me to come another day, there’s no information on their website whatsoever about changing your picture, but you have to come the day your drivers license expires or after. The lady that was at the counter gave me the right information but she answered the phone while I was still talking to her, which i found very rude.

It was super, Friday in the morning, not too much people in the queue. We had appointment, but the queue for without appointment never was more than 10 people. It was so pleasant after passing for 2 others SAAQ's office without solution, finally here we find a solution. Very recommended for those who are in the process for Learning Licence and are not citizens.

They don’t even help when you call it’s like they don’t know what to do or the laws in the country