Royal River Casino & Hotel

I will begin by saying I've only been there for the buffet and casino, thus cannot comment on the hotel. The buffet is much more limited than hoped for, but the food is acceptable. Wait staff is something to be desired. The casino is possibly the worst I've been in. If you like a smoke filled, slots machine atmosphere, then perhaps you will enjoy it. Five poker tables available, yet only three were open to play. Two out of three blackjack tables were open. The one craps and roulette table were not available to play. Not sure if they were understaffed or what the reason was behind not having tables open. I would much rather travel another hour to Grand Falls than stop at Royal River again.
9 years ago (03-07-2017)

stayed in the rv park. Very reasonable at $10. Pool was closed though. They did let us use the shower in an unoccupied room. Would stay again
9 years ago (22-09-2017)

I love your casino and usually do pretty well on your machines. This time they were just not paying out. I won nothing on my birthday free play. Hope it is better next time! Still love it though!!
9 years ago (18-07-2017)

Smaller gaming floor attached motel. Snack bar food is good and reasonably priced. Motel is clean, smells like new and is smoke free.
9 years ago (28-09-2017)

We stopped here because it seemed like a good place to stay on our way home from Deadwood. We went to check in, after having already made reservations. The guy at the desk said there was a couple of options which were the option we had already reserved, or a stay and play package, which included gaming credits and meal credits for $30. We chose the stay and play package, then were told we had to go to the gift shop to purchase it. We had our luggage with us, and got stopped by security, and were told we had to leave it. Then, we were directed to guest services, where their players club was. My wife chose to stay with our bags, while I went to purchase the package. They told me I had to go back to the gift shop to buy the room package. But, they did sign me up for their players club. Back to the gift shop I went. I passed the security guy who gave me a thumbs up and asked me if I got everything handled. I told him they sent me back to the gift shop where I was originally going, and where my wife was waiting with our stuff. Finally I got the stay and play purchased, and went back to the hotel desk. They put us in room 208. We then proceeded down to the casino to have a drink and gamble. We waited at the bar for quite some time, while we watched the bartender serve many other customers. Finally, we figured out that there was a certain spot you had to go to get a drink. We figured that wasn't to big of a deal, since it was our first time here and didn't know the etiquette. We gambled for a while, then went to use the $30 meal portion of our stay and play package. The food was ok. The bill came to something like $31.50. We left a $7.00 tip on the table, which we thought was quite generous. When we went to pay, I had placed a $5 bill with the meal vouchers. The waitress, who was also the one checking us out, said that the $30 covered it. I asked a couple of times if she was sure, because the math didn't work. I ended up taking the $5 bill with me. I don't know if she thought that was her tip, or if I misunderstood. We then went back to our room. Neither one of our key cards would work. We had been warned by the front desk earlier not to keep them by our cell phones, or anything magetic, or they wouldn't work. So, we went to the front desk, and told them our keys didn't work. Right away they knew who we were. They had given the room to someone else after we had already checked in. They cancelled our key cards, and removed our belongings from the room. We met the other people in the hallway that were given the same room. They were very nice, and kind of freaked out about the mix up, as were we. The whole experience was not pleasant. We won't be going back, and would not recommend the place to anyone. .
9 years ago (02-10-2017)