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RONA

  1. Moose Jaw
  2. Moose Jaw Hardware Store

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RONA

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RONA has the best articles and products for your renovation, construction, and home decoration projects.



"RONA has the best articles and products for your renovation, construction, and home decoration projects."
Address: 769 Thatcher Dr E, Moose Jaw, SK S6J 1L8, Canada
Phone: (306) 624-2200
State: Saskatchewan
County: Division No. 7
City: Moose Jaw
Zip Code: S6J 1L8


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
Friendly, helpful staff, but... At mid-afternoon I picked up a plastic hose connector and went to the till area. It wasn't busy in the store but I became fourth in line. All tills were closed except for one of the two in the customer service booth. One of the two girls there was filling out forms or something, the other was dealing with a customer return which he claimed he'd already resolved over the phone. There was a dispute so she left to check on something but she also told the other employee to take her break. More people lined up behind me. Another employee passing by knew one of the customers in front of me and they struck up a conversation. When the first girl returned she asked the new girl that was having the conversation to open the other till. By this time there were seven people waiting behind me there were two couples. I'm all for a relaxed atmosphere but felt that this was pushing it. The reason I decided to share this is because I've had similar experiences at this same store. I hope someone in charge sees this and can improve the service.
Had the product I required and prepared it promptly. While I waited, I went through the discount section and found great value on other items I didn't expect to purchase at this time. Good service, good products, and good prices!
Well like so many of us I went to Rona today. I wanted to check out the store but was sadly disappointed. Same tired staff - not interested in customer service. I had hoped to see some new energy but the same lackluster people doing the least that they can to get through the day. Really sad to see this! To Management - shame on you! Especially Tracy! To Staff - You need to treat others as you would like to be treated. I am there to spend money so you can have a job - not to inconvenience you while you chat with other employees.
Helpful snd knowledgeable staff , decent prices, never wait in line . I shop here frequently and will continue to do so . Much better than the other hardware/building supply stores in town .
Being my first time ordering from this store, I was very pleased with all the help from Claude with ordering everything I needed to build my deck and he was more than helpful. It was delivered without any issues. Very friendly and professional and went out of his way. A huge thank you Claude! I'm enjoying my new deck already!
Service was/is terrible. Workers standing around or walking right by you and no-one asking if you need help. Gotta do better in this industry if you want to keep customers. Need way more customer service training.
I ordered a countertop in May and was told it be ready in 2-3 weeks. It's now July and they finally have it in. When I went to pick it up prepaid they said they didn't have it under my bfs name, neither of us were emailed an order number like they said they would. It was an hour long process to pick up the counter top that was already extremely late.
Horrible customer service. The staff is extremely racist and the manager can't be bothered to ever take things seriously.
Went there today needing 5 things and they didn"t have 3 of them... what kind of hardware stores is out of drywall screws and sys636 piping and fittings, I wish there was a better option in this city that was open the same hours.
They only get three because I needed to water heater and they don't keep them in the store. When your water heater goes you want to get it replaced right away.
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