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I was hacked through PayPal and $550 was charged to my account fraudulently. Rogue helped me dispute the charges and got me my money back FAST! They are truly the VERY BEST Financial Institution I have ever experienced! Thank you, Rogue!!!!
8 years ago (18-10-2017)
Rude employees and horrible service. I am constantly treated horribly by the staff. They are unproffesional and don't listen to you at all. TERRIBLE.
8 years ago (07-12-2017)
Good banking but phones have been down for two solid months. I've told managers but they refuse to fix. And I work the hours they are open so I have no way to go in and ask the question unneeded to ask. Plus their mobile banking app kicks you out after using it a few times then locks your card after it tells you the password was CORRECT thinking of switching banks but have no way to get ahold of them. Customer service is nothing but rude also.
8 years ago (27-06-2017)
Never had a problem with them until today I've been calling for hours now and get a busy signal. Come on.
8 years ago (21-06-2017)
Was going to sign up for an account with Rogue. Started things online. Then I had to go into the branch to finish. Tried twice. The first time, at 1:00 pm, the line was nearly out the door. The second time, at 3:00 pm a different day, people told me they had been waiting TWO HOURS to talk to a personal banker to set up an account, and there were a lot of people waiting around. So I left. This branch seems to be severely understaffed, so I'll be sticking with my out-of-state credit union for now.