Rodd Royalty

Clean and comfortable hotel, great service overall, warm and wholesome breakfast buffet. There was one particular server who had a passive aggressive racist attitude and that put us off a bit. All the other staff we interacted with were sweet and friendly. The pool, slide and games room looked great fun, definitely a good and memorable place for families with kids. Locations great, ten minutes away from the hub of the city.

We showed up on a Saturday night expecting 12 of my sons friends to show up for a birthday party, only to find out I accidentally booked the wrong type of suite. One not overly suitable for that many kids and a birthday party. Talk about last minute panic. The staff were extremely helpful, offered up the restaurant to use since it was closed for the night. They allowed us to have full range of the restaurant to host the party, even though I’m sure the kids running around and screaming was distracting for them being next to the front desk, and maybe a little hard on the head! They never once complained, and as soon as the suite became available from a cancellation, they came to let us know and switched us no problem - while allowing us to still use the restaurant. Extremely grateful and pleased with the wonderful service.nThank you!

They are very accommodating, was suppose to only be there for 8 days and ended up having to extend 3 more nights with 2 med large dogs, and they were more than happy to let us extend, anything we needed they were happy to help. They did what they could so my stay with the 2 timid dogs as stress free as possible!

When we called to book, we were told they put a of hold $50 for each night on a credit card. We got there and the person at the front desk told my wife, very rudely, that person was wrong and they would hold the entire stay. No empathy or anything, just too bad. We cancelled and found a much better hotel elsewhere.

We stayed there quite a few times when in Charlottetown, it is a great location. This time was a 5 day stay.nThe hotel is very nice, the motel part, not so much. Although, all of the hotel single rooms have the same view - a solid brick wall. I found it oppressive, but my husband didn't mind, so 4 stars from him, 3 from me. Best to opt for a double room.nWe had to get the toilet fixed while we were there, but it was fixed promptly.nStaff are usually very nice, and a warm breakfast is provided. Only complaint is I wish they switched up the breakfast meal a bit, sausages are nice for a change but not every day. The honey served is some of the best I ever had.