Rockland County Computer Repair

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About

Welcome to the A & M Computer Repair home page! Here you will find all the information you need to find out about our company and the services that we provide.

Story

Our list of services that we provide includes, but is not limited to: laptop perair,wireless network setup and installation, wireless printers, large screen tv repair and tablets

Address: 24 Colonel Conklin Dr, Stony Point, NY 10980, USA

Phone: (845) 304-8860

Website

moc.oohay@1002_nagoocm

State: New York

County: Rockland County

Zip Code: 10980

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Reviews

I have a dell computer.  The screen was wiggling and a line (4 inches in from the right of the screen) interrupted the texts that were on the screen, so as to make reading the texts annoying.
Anyhow, I called Mike Coogan at Rockland County Computer Repair in Stony Point.  Since I only live 5 minutes away, I dropped off my computer at 9:30 in the morning and picked it up at 3:30 pm that same day.  He had a new screen installed and tuned up the computer.  What excellent service!  And at a reasonable cost.  I was most grateful.

 8 years ago (03-11-2017)

This place is not run like a business nor set up like one. Case in point, he works out of the basement of his home. It's a hobby for Mike. Mike rarely answers the phone and we basically texted back and forth after he talked me into bringing my iPhone in for repair by telling me he had the parts to fix it.  I drove the 30 minutes to bring the phone in for repair only to find out he did not have the parts.  
I did not hear from Mike for a week and only after I called him. He was not able to fix my phone and after 35 days, he still has it.  I told him that I needed a final answer by a certain date because I was moving out of the area.  He nevercontacted me and still has my phone.
Once again, this is not a business, it's a guy working on computers as a hobby who is not business savvy and lacking customer service skills.
Would not recommend nor bring my business to him ever again!

Update - Mike the owner contacted me after my review and explained to me that he was still looking for a phone replacement because he could not fix the problem. I told him that I would rather just have the phone back so I could destroy it since the phone was not worth much.  He immediately mailed it back to me as I requested.  He did apologize for the miscommunication regarding my leaving the area.

 8 years ago (15-07-2017)

I took my laptop to this man for coping a hardware. He charged $75 for nothing. Then I went there again because speaker was dead. He fixed it for a few seconds by one touch charging $75. Stay away from this man.

 8 years ago (12-05-2017)

I am so pleased with the results that I received after Mike helped me fix my computer in the Convent.  I would definitely recommend Mike.

 8 years ago (02-06-2017)

Editing my original review: not two weeks after paying several hundred dollars for a motherboard 'fix', my PC went down again with the same issue, which the company itself has since fixed. Not only that, but the day I brought the computer home, he asked to do a remote access to make sure everything was running well, then proceeded to give himself a 5 star from my account. Don't go here. 

 8 years ago (06-01-2017)

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