Rite Aid

I went to this pharmacy every day for five days to get one simple prescription filled. It wasn't until the third day they they found out the medication was on back order. Because it was time-sensitive medicine it would have been really nice to know that 3 days before when I first went. My doctor is not in the area so missing my time frame would have meant driving over an hour for another visit and more blood work. Thankfully another pharmacy actually ordered the medicine the FIRST time i asked about it and got it to me. I waited on hold for about 20 minutes after speaking to someone on the phone just to be hung up on. The line was busy the next 5 times I tried calling. I would not use this pharmacy again. Staff was very nice though and tried to be helpful for the most part.
7 years ago (14-09-2017)

I had to handle getting refills, and paying for prescriptions over the phone. The doctor's office was hard to reach. Steve was very, very helpful. He went above to take care of my prescription needs.
7 years ago (18-08-2017)

The service is terrible, the manager is rude and likes to tell her customers to go somewhere else if they don't agree with the service, and they charge fees on not chargeable gift cards and on top of that she once told me to get the f out because I asked why there was a few on a Xbox currency card and she said because I said so... I hope this place gets either re staffed or shut down
7 years ago (07-08-2017)

The customer service was horrible, I'm never trustin' this Rite Aid place ever again, chargin' me with fees fer a fillin' up a visa gift card.. It either needs a new manager and staff or shutdown completely...
7 years ago (07-08-2017)

Thank you so much we came to the Poconos for our vacation and my husband left his needles home. He's a diabetic Thanks to the staff there they find his needles for his meds made our weekend great.
8 years ago (05-03-2017)