Rialto Theatre

Staff are great with the very odd time having the some of staff more interested in talking to their friends in the line then doing their job. Prices are reasonable in the grand scheme of life. As for the physical condition of the place I can not believe how management can allow it get to such a state. Twice over the years I have had the seat break as I sat down and I am less than 180 pounds. When I say break I mean it hitting the ground. I know nothing of the running of a movie theater but if I ever strike it rich in the Lotto I would build a movie theater as my lack of knowledge in this industry would not hamper me in doing a better job maintaining one.
8 years ago (26-07-2017)

Very uncomfortable seats and high prices, but it's the only movie theater in the Comox Valley. Good popcorn.
7 years ago (24-12-2017)

After watching my movie (in the uncomfortable, mostly broken seat), I realised that I had not received my change from the purchase of my ticket. I asked a staff member to speak with their manager on duty. The manager refused to come out and discuss the missing money with me and i was told that they were "to busy doing their work to come out". Score another point in the box for the crappy customer service at that theater.
8 years ago (22-11-2017)

Honestly the theatre needs a face lift and the staff could, at least, act happy... It's obvious that they're the only game in town. It's too bad that they're losing money from folks driving to Campbell River or Nanaimo just to watch a movie..
8 years ago (16-10-2017)

I go almost every week and have never had a bad experience. Staff are friendly and courteous. I don't find the seating as uncomfortable as people say, although it would be great to have reclining seats. It's our local movie theatre and I'm glad to have it as an option for entertainment.
8 years ago (14-06-2017)