Ressorts St Michel Inc

Great service. They work really fast too, my Jeep never felt so good on the horrible Montreal roads.
8 years ago (14-06-2017)

Great guy super service
8 years ago (16-03-2017)

I decided to try them out because they are specialists in suspension and were just down the street from me. First off, they gave me false information stating that if i change my rear air shocks (which were sagging due to a leak) with regular gas shocks that the back end wouldn't stay level. This is untrue as I eventually did go to another garage to switch to regular shocks, and the car is perfectly level. Secondly, they told me I needed 4 ball joints, when in fact I only needed 1. I ended up going to a garage recommended by a friend and paid less than half of what St-Michel quoted me. The worst part was when it came time to give me quote for labour, they told me it would take 1.7 hours to change 1 ball joint - which I know only takes about 1 hour as I've had the work done previously at another garage...more than once. Even if it takes less time than what it says "in their book", they were still going to charge me the 1.7 hours because "my mechanic is booked for that time". I've never been to a garage with this type of policy, charging for time even if they didn't work for it. I would never accept such terms. That's just bad customer service and bad business. So they quoted me for parts that didn't need changing, were going to charge me for time even if they didn't work it and either gave me false information or were just ignorant. and they call themselves specialists?
11 years ago (04-06-2014)

Recommanded for all suspension related work !!
9 years ago (19-05-2016)

nice guys and fast work
9 years ago (25-11-2016)