Residential Tenancy Branch

Extremely disappointing. Beware landlords. They do not abide by their own rule that you have 15 days from the time the tenant give their forwarding address to return the deposit or file a claim. Even though I strictly followed that deadline (and spent $100 providing photos to all parties on the lease and days of work), and even though I was told I was somewhat successful by the arbitrator, I was ordered to pay double the deposit. The arbitrator was extremely hostile towards me and nice to the tenants the whole time. I filed for correction. It took a month. Not granted. No other recourse. Arbitrators don't have to have a law degree, according to a media report. Blatant incompetence! And don't count on getting any info from any officers. They're not allowed to "advise" you. Their decisions are not accessible to the law community either, so my lawyer was obviously in the dark. Big waste of money and time.
8 years ago (20-03-2018)

Most disappointing experience as a landlord. We have decided to no longer rent our condo which is not helping the rental shortage. Our mediator was so unprofessional, she actually tried to retract a question where she asked what my new tenants looked liked. I don't care to be cast as racial. I called asking for a review into her performance and was giving a email address for the " director". That was a week ago. To no surprise I have not heard anything. I only put one star in this review, cause I had to in order to post it!
8 years ago (26-02-2018)

Horrible Institution that is incredibly biased against landlords. You have zero recourse and they have no accountability for their decisions. I went though them once when a tenant broke a rental contract with one weeks notice. After that experience of dealing with them I don't see a point of going back its just a waste of time.
8 years ago (01-04-2018)

This sector of the government is way out of control. The landlord and tenant act cannot uphold their own rules. Take your pick of notices that the Act suggests you use...10 day 1 month 2 months not matter what you choose the court hearing date is 80 days from the date you file. This system is a joke it is set up for failure. I have spoken to the Ministry of Housing office I was assured a call back from Minister I have been waiting 3 months. People can lose their houses because of i the incompetence of this Ministry. I would like to see a class action law suit against this Ministry. If there is a lawyer interested I will gather landlords. This Act should be set up cohesive to banking rules. I have to pay the tenants rent if I dont pay my mortgage I am in jeopardy of having a bad credit rating and loosing my house. This ministry is a bad joke. I now know why there is a housing shortage and homeowners have empty houses refusing to rent out houses because they do not protect anyone's investment . Disappointing JOKE Lets take the government to court for being incapable of processing their own rules.
8 years ago (22-03-2018)

I presented them with plenty of evidence against my landlord and they still sided with the landlord. They take the Landlords word in good faith. The "landlord intends to use property for family member" clause is understandable if the evidence supports it. If the landlord is evicting a tenant (they claim was an "excellent tenant") and has listed vacancy during the notice to evict period said tenant should be offered that vacant unit either at their existing rent or something reasonable. If the landlord doesn't offer the unit to the evicted tenant then they are not acting in "GOOD FAITH" something doesn't make sense. It is a sickening loophole and this needs to be addressed as well as the fixed term clause.
8 years ago (19-02-2018)