Reliance Home Comfort

The service agent (Gabriel) arrived well within the designated time frame. He was very polite and professional. I really appreciated that he put on indoor booties over his service boots at the front door and did not walk through the house with his outside shoes. In regards to servicing my furnace, Gabriel was very thorough and took his time to assess all possible causes for the problem and monitored the 'fix' to ensure that all was well before he left. He also took the time to answer my questions and explain things to me - as well as discuss preventative and proactive steps for me to consider in the future. I was very satisfied with the service that I received today. Thumbs up!
8 years ago (16-10-2017)

Amazing service, this man has an awesome way of listening, acknowledging and understanding customer’s problem. Most importantly I really liked that he smiles and without giving any stress to me , he provided a solution. He’s someone you can call a one man army and power house. Even tho it looked like my problem would take more than 3 sittings and over a week. He understood my pain and immediately took out the motor, bought a new one and install it. I would recommend a promotion for him very soon. He’s very enthusiastic, energetic and learned person. I loved his service. Thank you so much.
8 years ago (15-11-2017)

I had called Reliance the next morning after having no heat all night and they were able to book me an appointment right away. I had called quite a few other companies prior to them and was told that they simply had no time. The technician (Mike) arrived within an hour and had given me a call to let me know he was on the way. He was knowledgeable, friendly and extremely helpful and was able to get my furnace working in a short time! It was my first time dealing with furnace issues and was extremely nervous as these things can be very daunting but thanks to Reliance and Mike, they made things simple and easy!
8 years ago (29-11-2017)

Dino from Reliance came out to look at my AC and confirmed my suspicion that my AC compressor was toast. While there testing the AC we discovered that the furnace fan motor was also gone. He quickly got on the phone and made arrangements for Brendan to come out and see me later that afternoon. Brendan provided me with several solutions and both AC and new Furnace were installed the next day. The two technicians who came out were Mark and Alex . These guys were excellent worked in very hot weather, were careful not to damage my hard wood floors. Cleaned up after they were done and did a nice clean installation of AC and Furnace. I would highly recommend Reliance based on this experience. Great team well done guys !
8 years ago (28-09-2017)

I had a great experience with reliance home comfort. They gave me a window between 4-8 and a technician was here at 4. The technician was very friendly and talked with me through all the things he was doing and also explained why this could have happened. I was very pleased with the professionalism that both the person that booked my appointment and the technician had.
8 years ago (24-10-2017)