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REI

  1. Hennepin County
  2. Maple Grove Bicycle Store
  3. Maple Grove Shoe Store
  4. Maple Grove Clothing Store

Reviews, get directions and information for REI

REI

Story

At REI Co-op, we believe a life outdoors is a life well-lived. We know firsthand the importance of quality outdoor gear, and stand behind all of our products with a 100% lifetime satisfaction guarantee. As a co-op, we also believe that business should be done differently. That’s why we give back nearly 70% of our profits to members, non-profit partners and our staff. Whether you’re new to outdoor adventure or a seasoned pro, we’re here to help with the gear, education and inspiration you need to #OptOutside.

Address: 11581 Fountains Drive, The Fountains, Maple Grove, MN 55369, USA
Phone: (763) 493-7861
State: Minnesota
County: Hennepin County
Zip Code: 55369


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
I work in the customer service industry and I am often surprised when I find that it still exists when I shop with large retails. I'm new to the area but have always loved REI for so many reasons. My first trip to this store the other day was great. I was greeted by staff members when I arrived and informed about a few great sales. I scored some awesome deals on boots and socks for the winter. Looking forward to going back soon.
9 years ago (10-11-2017)
Good customer service with Thanksgiving sales deal. I love it.
9 years ago (25-11-2017)
What a great store; very clean!!! Also, they have a great selection, and they even carry stock off-season, so that you can buy your kayak in the Fall if you want :-)
9 years ago (24-09-2017)
I had never visited an REI location before, as I prefer to shop small, local sporting goods shops. I wandered around the cross-country ski area for about 10 minutes and was never greeted or asked if I needed assistance. I did have a question about a pair of skis. (I should note that no area of the store had any more than 3-4 customers in it.) I did a lap around the store and was finally greeted by a sales associate when I made it around to women's. I had stopped in camping and footwear. She was only interested in telling me about a program where I could pay $20 and become a member and get certain deals. Before I walked away she handed me a card with the program info and her name, to turn in at the check out if I decided to join. I then made it back to the ski area. Wandered and looked very interested for another 5 minutes. Still no one came to assist me even though I saw at least three associates in the general area. Finally I walked up to two associates who were having a conversation. Instead of greeting me, they continued their conversation. Once finished with their conversation, one asked if I needed anything. I asked if they had a certain ski in stock. He had never heard of it, but offered to look online. I, myself have already located a place to buy them online. Overall, a very frustrating trip. Terrible customer service. The one item I had considered purchasing because it was on sale, I put back. I'll pay full price at some place that appreciates their customers. I will not be returning to a REI for any other outdoor needs.
10 years ago (15-01-2017)
Really impressed with this location. I was not in the mood to shop, but will be going on a hiking/canoeing trip soon and needed a new backpack. And I wanted to take advantage of a 20% coupon expiring that night. Josh and Mandie were both really friendly. They turned my frown upside-down and helped me find the proper backpack for my needs. I left a very happy camper.
9 years ago (11-04-2017)
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