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Reviews, get directions and information for Redbox

Redbox
"YOUR VALUABLES, IN OUR CARERedBox Storage has been established since 2007 in Hong Kong as a trusted, reliable provider of storage solutions to both consumers and commercial business customers. The company owns and operates six modern facilities, strategically located across Hong Kong, in Shatin, Chai Wan, Yau Tong, Tuen Mun and Tsuen Wan, delivering ease of customer access and space in excess of 460,000 square feet. Each is a large-scale facility enabling RedBox to offer a broad range of different-sized spaces to meet every need.20076 460,000 "
Address: 203 N Main St, Deer Lodge, MT 59722, USA
Phone: (866) 733-2693
State: Montana
County: Powell County
Zip Code: 59722



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Reviews
I am very happy with RedBox Storage, Shatin and would recommend it to those who are looking for good storage in Hong Kong. When my plan of relocating back to Australia was disturbed by the covid pandemic, I was lucky to find RedBox for keeping all my household goods, especially my valuable piano. I could put my mind at ease over the past few years because I knew all the things I treasured were kept in a place with high security and in excellent storage condition. The staff were always helpful and friendly. Now I am moving back to Australia and want to say "Thank You" to RedBox Storage, Shatin for your professional service.
Compared to other storage services I've used before in HK, RedBox has been top-notch. Suggested improvements: 1. The door locks are really slow maybe it's due to the computer behind. Should upgrade/replace that with something that's as secure but opens much more quickly. 2. Most of the carts/trolleys are pretty crummy; need fixing or replacing. 3. Lighting inside individual units is an issue sometimes; I tried my own portable light but not effective. Maybe there's a smarter way. 4. Add a vending machine that sells snacks on 1/F.
Stored my personal belongings with Red Box for over 2 years. Clothes came back moldy and most importantly my designer purses / handbags came back very moldy. I reached out to them asking for some form of compensation. Didn’t hear back for 2 weeks - by that time I had already cleaned everything myself so that the mold would not spread to the rest of my home. They offered to pay for cleaning of my purses / handbags after I already told them I had cleaned them on my own - very unhelpful. Any company with some sense of customer service and satisfaction would offer to refund some money, whether it’s the delivery fee or part of the storage cost. Got none of that from Red Box and instead I got slow customer service response, unhelpful solutions, and an explanation that it’s not their fault. Will never use them again and I highly advise anyone to think twice before using them.
Used them when i had to go to Japan from HK - excellent service - what a breathe of fresh air storing my luggage
Moving stuff in out between the store and the car is easy.
Reasonable price, parking, trolley can use, air con provided
nice self storage facility
Translated by Google An ordinary mini-storage. Original
Translated by Google Very dishonest company. There is no telephone line in the new warehouse, and the telephone numbers provided are all transferred to the old warehouse. The staff who answered said that they are not responsible for any problems related to the new warehouse! So I left my mobile phone number to contact the staff of Xincang. Unexpectedly, their calls are all mysterious calls with no way to display the number! ! How hard is it to open a numbered space card with a public number! ? I asked them by email and they kept calling me to visit in person, and they refused to leave my phone number even after being beaten to death! There were only two staff in the warehouse. They had guests to greet them on the day they came to the door in person. I rang the door bell for a long time and they refused to open the door! ! ! Later, I was finally able to go in. The warehouse they introduced was not the usable area. It was about 40% more expensive than the monthly rent of a new warehouse in the same district that complies with the new fire regulations! ! ! ! Moreover, more than one-third of them are still under renovation and have not been rented out at all, so they keep falsely claiming that they only have a small amount of warehouses left to rent out and tell me to make a decision! ! ! Decide your size! ! ! The quotation was not printed to me! ! ! I went to visit other mini warehouses and called to make an appointment. Some people had tea and explained the mini warehouses in great detail. The quotations and various opening discounts were also carefully and carefully, and even a shortcut from the subway station to the warehouse was provided. Before I made up my mind, I took the initiative to leave the position for me. Your Redbox is unrealistic and refers to the cost of surface decoration to consumers, and the service level is top-notch! ! ! ! ! ! ! ! ! ! p.s. Later, it was discovered that the company had employees who cheated and deceived and falsely reported the saleable area a year or two ago, and have been severely warned by the court. Please bring your own measuring sticks in front of companies tempted by surface decoration and planning to patronize this company with a poor court record. When visiting the door that day, the relevant staff did not indicate that it is not a usable area, and refused to provide measuring tools or cartons for guests to evaluate the size of the space. Gold and jade are outside, and they are ruined. Business practices are questioned! be careful! Please compare with other mini warehouses. Original ? Redbox p.s.
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