Red Roof Inn Clearfield

It serves it's purpose. No frills but never disappointing. Pet friendly is nice as I travel with my dog on occasion. The attached bar was a nice way to unwind after a day of driving. Staff was friendly and it was very clean.
8 years ago (20-11-2017)

Room was nice. Poor lighting outside of the hotel, but the area is safe so it's not too much of an issue. Door to the bathroom wouldn't close. Simple but acceptable hotel.
8 years ago (30-11-2017)

The room was clean, staff was nice, but the place was in disrepair. The door to the adjoining room had a busted deadbolt and even the bolt lock didn't line up. There was a very bad draft coming from the entrance door to the outside simply because it wasn't weather stripped. The toilet constantly ran and the bathtub dripped.
8 years ago (11-11-2017)

First let me say that Red Roof In is a franchised business and I they are usually my go to when travelling. Booked a king bed suite for a night. Room was supposed to have a microwave but it didn't. Went to the bathroom, no toilet paper at all. Husband had to go down to the front desk to get toilet paper and notified them of the missing microwave so we wouldn't be accused. They told us the microwave was broken, no offer to allow us to change rooms. Laying in bed later that night and my husband noticed that the room does not have a smoke detector or sprinkler. My husband is a fire inspector and a hotel this large is supposed to have both. He went to the front desk to discuss it with a manager and was told they did not have a manager, all the managers had quit.
8 years ago (13-08-2017)

After traveling for nearly 700 miles on 9/2/2017 I arrived around 10:30 p.m. to discover that the room I had booked through Expedia had been sold out from underneath me with no notification due to a prior days "fluke" of over 40 guests checking out and the sole cleaning lady being unable to clean all 40 rooms in one day. Because of the inclement weather and the unfamiliarity of the state/location I accepted a room "upgrade" to a room that was $3.00 more expensive, a total of $68.66. I was handed the keys and then I went to check the room. Turns out in order to get to the room, with slight mobility issues in both me and my partner, we would have to climb a WET, UNLIT stairwell in the pouring rain. Realizing that this was not going to work, I immediately returned to the front office to cancel my room. I was allowed to do so and was informed that "since I JUST signed in and then left I would NOT be charged." Oh really? Great I thought! So I left and had to pay nearly triple out of pocket just to book a hotel room for the night in an unfamiliar location. Fast forward to 2 days later, I still have charges for both rooms on my card of 68.66 and 70.84. I called to speak with a manager, no manager was available. How interesting. I am giving them 72 hours to correct these charges, or I will go to my bank for a charge-back for both rooms. If I were you, until they fix their staffing issue and their attitudes on not informing customers that their rooms are no longer available I would highly recommend you avoid this hotel chain.
8 years ago (05-09-2017)