RBC Royal Bank

Had a certified cheque from their own branch that I needed certified. The teller didn't know how to do that so she got the manager. The blonde haired manager said they dont certify cheques. Wow, totally shocked because yes they do. Craziness. In the end she made it right but was still a huge inconvience.
7 years ago (14-09-2017)

Expect the teller to take about 8 min to simply cash a cheque for you while you are standing there with your client card and all information filled out.This is after the initial 10 min wait. Any time I have seen my Account Manager to deal with either my mortgage or Mutual funds there is always a problem with the computers being down or unable to login. In 6 months I will find out if Scotia Bank or TD is any better as I am done dealing with RBC.
7 years ago (17-08-2017)

Nothing but problems when I go to this branch. They're so rude & I find some of the women to be snobby. Asking me inappropriate questions about MY money.
7 years ago (01-08-2017)

I have been dealing with this branch for more than 10 years. I am always treated respectfully and courteously. The service is second to none. Kudos to all the staff!
8 years ago (05-10-2016)

Branch number advertised directed to call center - and naturally due to higher than anticipated call volume, need to wait 20 min to be redirected. Once transferred, call is not answered at branch and after 10 rings the call is disconnected. Do it all again - not efficient!
8 years ago (17-12-2016)