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Reviews, get directions and information for RBC Royal Bank

Address: 10 Leduc Towne Ctr, Leduc, AB T9E 7K6, Canada
Phone: (780) 986-2266
State: Alberta
County: Division No. 11
City: Central Business District
Zip Code: T9E 7K6


Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
They provide misleading information. I have called this branch to verify if my card has arrived and is ready for pickup. After verification, the lady ended up telling me that they are not able to provide that information and I need to bring 2 IDs. I just want to know if it is there because I don't wanna waste time and gas just to go there and ending up its not. This is the most useless RBC branch. As soon as my credit card arrives and after pick up, I will never ever use this godforsaken RBC Leduc branch ever!!!
Absolutely the worst bank in the entire province.nAlso RBC is the worst bank for business. Most terrible customer service ever. If you want to have access to your money DO NOT USE THIS BANK
Rbc is generally a good bank and I've been banking for Ober a decade with Rbc.nHowever, there's a guy at the leduc branch called Rajat who is out of place, or maybe there needs to be a supervisor or manager checking what's happening. August 13, 2024 was my visit. He is discriminatory and obviously a racist. He had me wait in line for close to 10 mins when there was no one with him and he was just sheepishly looking on the computer that was purchased with clients money. When the other guy finished helping a client and he called me to help me, this rajat guy immediately called the next person after me. This obviously means that he did not want to talk with me or help me. He radiats such negative energy and I will not give him the honors of helping me when I am in the branch. I totally think there's no manager here. Otherwise someone should randomly be checking how clients are being taken care of after all these bad reviews about the leduc branch.nThe other guy whose name I don't know but has thick full beard and pleasant needs to train that Rajat guy or or the Rajat guy should work in the night with the night team so he doesn't get to see clients.nI am open for a meeting with a manager.
Seriously no service after booking an appointment. I walked out after frustration. What is the point of having an advisor when they say deal with it. Prince at the Leduc branch, you need to be demoted. I had to do all of the work on my own. He could have done it in 2 minutes while I was there.
So apparently people get robbed at this location, 12k to be exact. Retrieved the poor guys bag on some range road...They had a spotter, RBC does not have security cameras!?!? What a pathetic display of ensuring their clients safety....I believe it's was an inside job as how did they know to hit him?!? Do better RBC!!
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