RBC Royal Bank

Very busy branch but the staff are completely inexperienced and made an error which was costly to me. I will never use this branch again and am considering moving all my banking to another institution.
8 years ago (22-06-2017)

Awesome people. Great service. They have USD & CAD machines.
8 years ago (19-03-2017)

I went to make a gov. Payment and thought the teller would deposit a cheque to the same account, but I was scolded and told that I have to have a deposit slip, took the cheque to the bank machine, great service?
8 years ago (13-04-2017)

Was greeted by all morning staff at 9:26am, they announced they were opening doors 4mins early for us. I was 4th in line and up next to do business at the far left teller with lady named Rita. No smile and not very pleasant. I informed her I'll be depositing money into a account and provided the info. She started typing away and asked her if the name matches the name i told her to be certain its the correct account, she snarls back "wait i haven't gotten that far, are you not with rbc" i replied no. She looked at me as if i had 3 heads and went on saying "you should be, then you wouldn't have to wait in line and provide all this information" coming across like i was creating more work for her rather then me. She never smiled once at me, never made eye contact and just had this mean snippy attitude the entire time. And this is just the start of her day.....good luck to the afternoon customers!!!
9 years ago (01-03-2016)

Branch of the Royal Bank of Canada. Offers teller and ATM service.
8 years ago (25-03-2017)