RBC Royal Bank

My personal bank. They provide fast and friendly service. I love that they have have a greeter at the front door to direct you.
7 years ago (22-11-2017)

If you have all day you might like to spend it here... If you suffer from chronic pain, or another NON VISIBLE disability, this is definitely not the place for you! Long personal, pretending to be your best friend, conversations are encouraged and tellers up-sell, instead of a designated agent, which usually takes an eternity. Mentioning anything unpleasant about your experience here will be met with a gang up of employees to embarrass you, instead of admitting behaving unprofessionally. That they defend this kind of environment, without accountability for their rudeness, is egregious and with all that wasted time it was hard not to notice how clearly racist and sexist, and run like a cheap beauty parlor in the south, where patrons do actually have all day, it was... They also float personnel that ignore requests and changes during renewals, which benefit the company, which means that when you realize there is an issue with one, you will be told they are no longer working there...
7 years ago (14-09-2017)