RBC Royal Bank - Durham Regional Municipality

Reviews, get directions and information for RBC Royal Bank

Address: 680 Longworth Ave, Bowmanville, ON L1C 0M9, Canada

Phone: (905) 623-4477

Website

State: Ontario

County: Durham Regional Municipality

Zip Code: L1C 0M9

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Reviews

I went there with an RBC money order that I got from my mother for my birthday. They refused to cash it as I did not have an account with them. The teller even told me it was "guaranteed cash". Which begs the question: if it's guaranteed cash, why won't RBC cash it for me? It's got their bank name and logo on it. It's obviously authentic. Yet they refused to honour it. I even had my ID in hand, anticipating being asked to present it.

When I got home I called customer service, spent a few minutes listening to nauseating music, and eventually got a real person (in India) on the phone. After establishing what a money order actually is (aka: "guaranteed cash"), they contacted the branch and then came back and told me "there is a $5 fee". ?!?!....

Five dollars to cash an RBC money order at an RBC branch.

Let that sink in for a while before deciding whether RBC deserves your business anymore. Because service this bad starts from the top and trickles down.

 9 years ago (13-04-2017)

great employees good bank

 9 years ago (07-11-2017)

Great bank

 10 years ago (12-01-2017)

Good bank

 10 years ago (11-12-2016)

Welcoming people

 10 years ago (15-12-2016)

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