RBC Royal Bank - Durham Regional Municipality

Reviews, get directions and information for RBC Royal Bank

Address: 680 Longworth Ave, Bowmanville, ON L1C 0M9, Canada

Phone: (905) 623-4477

Website

State: Ontario

County: Durham Regional Municipality

Zip Code: L1C 0M9

related searches: Royal Bank of Canada, Online Banking login, RBC Online Banking app, Td bank, rbc royal bank (barbados) limited, RBC Bank USA, How is RBC different from other banks, Royal Bank Holding Inc

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Reviews

I went there with an RBC money order that I got from my mother for my birthday. They refused to cash it as I did not have an account with them. The teller even told me it was "guaranteed cash". Which begs the question: if it's guaranteed cash, why won't RBC cash it for me? It's got their bank name and logo on it. It's obviously authentic. Yet they refused to honour it. I even had my ID in hand, anticipating being asked to present it.

When I got home I called customer service, spent a few minutes listening to nauseating music, and eventually got a real person (in India) on the phone. After establishing what a money order actually is (aka: "guaranteed cash"), they contacted the branch and then came back and told me "there is a $5 fee". ?!?!....

Five dollars to cash an RBC money order at an RBC branch.

Let that sink in for a while before deciding whether RBC deserves your business anymore. Because service this bad starts from the top and trickles down.

 8 years ago (13-04-2017)

great employees good bank

 8 years ago (07-11-2017)

Great bank

 9 years ago (12-01-2017)

Good bank

 9 years ago (11-12-2016)

Welcoming people

 9 years ago (15-12-2016)

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