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Public Storage

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  2. New Haven County Storage

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Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 168 Bull Hill Ln, West Haven, CT 06516, USA
Phone: (203) 285-3278
State: Connecticut
County: New Haven County
Zip Code: 06516


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Reviews
I love this facility because I consider Mike (Manager), Johnny, and Kim my Public Storage family. I travel miles from New York to CT. because of the superb service I receive from them. They are very personal, professional, and helpful! I am a twin and we ask the same questions. The staff at this facility always responds to our questions twice with patience and a friendly smile! I enjoy stopping by and saying hello to everyone in the office. If you're looking for a nice clean storage facility with a warm comfortable atmosphere; this is the place that I would highly recommend!
7 years ago (02-11-2017)
I needed a storage place to store my things before moving into my new apartment. I chose Public Storage in West Haven. It was (somewhat) convenient. I was looking for somewhere "climate" controlled, which I later on learned that there is no such thing... there are NO UNITS that are climate controlled in CT by any company (as I was told by numerous companies), it is only the building and the floors. After visiting U-Haul, which was hot as an oven, I was pleased to feel the cool(er) temps on the floors at Public Storage. I was; however, very displeased at how the elevators were very difficult to work with. I visited my storage space many, many times and I could not get the elevators working correctly, I had to wait for another customer to let me in; it was embarrassing. When I signed my contract, I was told that I could either press the button (which no one answered) or call the manager's number (which only went to voicemail every single time) and someone would assist me. I was not pleased. I haven't used other storage companies, but overall I would give it an average rating. I found it to be satisfactory to what I needed it for (I only hope that the temperature didn't ruin my photographs.).
7 years ago (21-11-2017)
Very easy and quick process! The staff was very nice and helpful! Something I thought was going to be a hassle was very quick and easy. The manager took his time to make sure I had all the info I needed! Thank you so much!
7 years ago (14-10-2017)
The Professional Service I got was exceptional. the gentleman behind the counter Mike helped me with every step, and even went so far as to save the spot for me that was small enough. five by five and held it for me. Mike didn't have to do that, excellent service excellent staff( I would suggest you keep Mike around for awhile cuz you have one great employee there) , if the need ever arises for a storage space again I will be back to Public Storage on bull Hill Lane in West Haven Connecticut .
7 years ago (04-09-2017)
I have never posted a Google review before, but Kim's 5-star service at this Public Storage location made me more than willing to review. She was very friendly, patient, and knowledgeable, which was obvious as she easily answered my long list of questions. She also gave me the special and showed me the perfect storage locker to hold all of my belongings. The facility is very clean, well lit, and under substantial surveillance. As Kim was ringing me out, there was a problem with the reservation entry only a few minutes before closing. Kim diligently resolved the issue without any complaints, graciously staying more than 15 minutes after closing to ensure everything was correct. I cannot say enough about Kim's demonstrated loyalty to customers and the company. I emphatically recommend her and the Public Storage location at Bull Hill Lane! --Megan
8 years ago (13-06-2017)
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