Pro Locksmiths

Sent my 75 year old mother here to get a car key cut. Owner said they couldn't guarantee final function of a chipped key they didn't supply - fine. Except PL totally botched the _work_, giving back a shredded key, and saying the employee forgot to set the machine for proper key size. Also fine, mistakes happen - but then make it right. Instead, they said they "weren't responsible" and refused to replace the blank, or even split replacement cost (though I'm sure their wholesale price is way under my retail), offering only to recut a new key for free. Right...cause I'm going to save $9 to risk another $60 blank at a place that can't do the job right the first time. Avoid this place. Service providers often won't guarantee a product they don't supply. But that doesn't extend to crappy work that ruins *my* property. If your staff don't know how to use their equipment, find new staff, or be willing to cover their mistakes.
8 years ago (20-09-2017)

I had an outstanding customer experience with Pro Locksmiths. The showroom was nicely done and the assistance I got was excellent. When I purchased my new hardware Pro Lock was extremely responsive to emails when I had any questions. When the service tech came out he did an excellent job installing all new handle set in our house. It's not very often that you need the services of a locksmith but without a doubt when the time comes again I will be looking for Pro Locksmiths.
8 years ago (12-05-2017)

Bought a high security safe from Paul, he was very friendly and informative. He helped me select the right safe for my needs and he installed it in my place with care. Even though the safe weighed hundreds of pounds he took every precaution to protect my home. I would recommend Pro Locksmith to all my friends.
8 years ago (12-05-2017)

I recently hired Pro Locksmiths to install locks in my condo. I had a fantastic experience, they are very reliable and expert in the field. I dealt with Paul he was wonderful, very kind, friendly and on time. Communications ect were all great. I highly recommend them for all your security needs.
8 years ago (12-05-2017)

Outstanding service from Paul in the store to Bruce making the service call for our broken door lock. Paul was friendly, understanding and knowledgeable of the issue and most helpful in organizing our service call. Bruce arrived on time for the appointment and he was also friendly and throughly professional. He made our repairs to my complete satisfaction. I cannot say enough good things about the guys at Pro Locksmith.
8 years ago (01-05-2017)