Port Washington Dental Care

My family and I had a horrible experience with this dentist office. 6 months ago I went for a cleaning and they said everything is perfect and “I was the best patient they seen in 6 weeks”. Then I show up to my 6 month cleaning again a couple of days ago and they said I have two cavities now. I found that to be strange because it takes 6 months to years to develop a cavity. How did I now have 2 cavities when I brush twice a day and floss and they said my teeth were perfect 6 months ago. Also I have no sensitivity where they said the cavity was located. So I was either lied to 6 months ago that I have no cavities or this time saying I have 2 cavities. Also after my cleaning I notice my permanent retainer was loose because the dental hygienistDr. Milana shave down the glue. I called the office 30 minutes after and asked if they could reimbursed me for my permanent retainer because I would have to pay out-of-pocket to get it fixed at my orthodontist. They said that that’s not their problem even though they were the ones to cause this issue. I spoke to the manager which she was super rude to me and she said everything looks good because the dentist check my x-rays even though I took the x-rays before my cleaning when the problem developed after my cleaning. The dental hygienist Dr.Milana was really aggressive with the cleaning putting all her force prying her tools in my teeth with all her force. It felt like she was trying to crack my tooth. Then after the appointment I checked the reviews for this office and I read plenty that said they cause issues with patients teeth so they can get money from the insurance. I completely believe it now because they were rude to me when I confronted them about the problem they caused with my permanent retainer and I feel like they are lying to me about having cavities so that they can get money from my insurance. I will be going to another dentist for a second hand opinion because I do not trust this office at all. They are money hungry and don’t care about their patients. I know other family friends that have also had issues at this dental office . If you have issues at this office leave a review!!!! We need to help so other people don’t run into issues like other patients had in the office .

For a long time, me and my family members came to this dentist office. It's embarrassing to admit the number of times we put up with their unprofessionalism. They overbook patients all the time leading to very long wait times. One of the female doctors laughed at a family members face when asked a question that apparently was "such a ridiculous question." That same doctor attended said family member aggressively after that question was asked. They messed up another family members dentures. Refused to fix and dismissed her because she doesn't speak very well English. Save your time and questions for a more put together and kind office.

Worst experience! I had to call 3 times to schedule an appointment for my daughter and they kept saying we are going to call you back and nothing and the last time I called they said nothing is available till what so ever.

I am still sitting here in shock! This is one of the BEST dental offices I have ever been to. I had painless root canals done. And the reason for my shock is because I had a bridge installed and it did NOT include being hit with a rubber hammer or having someone press down on my jaw with immense pressure. I keep checking to make sure that my teeth are still in my mouth which they are. All of my questions were answered and the plan of action was carefully and compassionately explained to me. There were no surprises. During my procedures I was checked on frequently being asked if I was ok & making sure I was not in any pain. Thank you to all who worked on my mouth. Thank you to the kind office personnel. You are all so kind and caring. You all helped me to get thru this comfortably and supportively. I was so nervous and you all took the time to help calm me and to reassure me. I can't say enough good things about Port Washington Dental Care. I am thrilled to have found such an awesome dental group to handle my oral care and concerns! Great job and thank you so much. I love my new smile!

I went to this office four times. First time I came in for a cleaning they told me I had a tooth cracked and they needed to fill it in and they said I would need to come back to do that. Each time, they made me wait over an hour and a half. The filling took them less then 10 minutes - such a waste of my time that they couldn't do it on the spot. After my next cleaning 6 months later, I learned that their filling didn't work and again they couldnt fix it on the spot and i'd have to come back. Most recently, I had asked for a later appointment time and they said they couldnt give it to me. I called prior to see if they were running on time and they still did not express to me that they were running an hour and a half late!! I was getting a tooth fixed again and my actual visit took only 7 minutes. I feel they did a rushed job not hey cut up my dues and i've been in SO MUCH pain since leaving the office and dont know what to do because I dont want to go back there to get it looked at because it was such a horrible experience being there and I dont trust them. I feel like the whole office is sketchy, I cant believe you can be a licensed dentist and be so incompetent. Now i'm going to have to search for another office and pay again to get their botched job fixed plus im dealing with so much pain!! Also, every time I go I get a different doctor. They aren't even apologetic they are running so late. the front desk just kept telling me it would be another 10 minutes. Then when I saw the actual dentist I told them and they didn't even acknowledge! In summary: Horrible Horrible Horrible experience - Waited an hour and a half to be seen, botched job TWICE, horrible bedside manner and communication.

I have been going here for several years. Stella at the office manager is always friendly and helpful. I recently got a root canal and it was pain free and much easier than I expected. DR.Tassos did my crown and I am very happy with it. My insurance did not cover the all porcelain crown but he covered the difference. Not many places would do this. He explained everything he was doing during the process which eased my anxiety. I highly recommend Port Washington Dental. Also their hygienist is excellent.

I honestly don’t have words to describe how unprofessional this place is. First and foremost, a particular dentist here is the reason that I have a fear of dental work to begin with, as he regularly shamed me for having cavities from a young age and made me feel embarrassed to go to my regular checkups. Not to mention, they are systematically unconcerned with inconveniencing patients. I had a root canal scheduled today for 4PM, which they confirmed with me both the night before and the day of. Upon getting there I was told that the doctor was running an hour and a half behind schedule, but that I should stay in the office in case he has time to get started earlier than that. An hour and 45 minutes later, at 5:45 the secretaries informed me that the doctor was leaving at 6PM and therefore would not be able to see me today, wasting nearly 2 hours of my time during a really stressful finals period when I could have been preparing for exams. They then informed me that the next and only available opening they have is on Christmas Eve at 10AM, and asked me to come back then. I am a person who is deathly afraid of the dentists office, due entirely to their behavior over the years. Despite the secretaries being nice, they failed to inform me that I would not be seen today until the very end of the day, and left me with no choice but to put my holiday plans on hold to fix a necessary issue. All in all I will be looking for a new dentist and I hope you do not make the mistake of trusting them with your time or dental care. While the doctors are obviously skilled, they are insanely arrogant and do not have any regard for their patients.

Dr. Hanifa is a wonderful dentist. She explained me everything from beginning to end. I fully trust her with my treatment. I'm really happy I found a reliable and very professional dentist as Dr. Hanifa! The office was extremely clean. I felt extremely comfortable knowing that they were following COVID-19 and health guidelines to keep everyone safe. The staff was very friendly and helpful and I have been to other dentists that exaggerated what my needs were in order to make more money. So it was a relief to find a dental company with integrity!

I have gotten nothing but quality service from the staff at Port Washington Dental. They have been more than accommodating to my hectic schedule, and always find time to get me in when necessary. I can always reach the Office Manager, Stella or my Dr by phone when I have questions or concerns. I was recommended this office from a friend, and later found out half of my work office also comes here. Front desk staff, hygienists and Drs are all very kind and friendly, and the office is always clean! I trust that the Drs and staff have my best interest in mind, and work patiently with me.

I have been a patient for a few years now. During the pandemic I have been to the Port Washington Office 3 times. Each time they have treated me with professionalism in the waiting area, the front desk and the dentist. The Office is clean and they have taken every precaution to ensure our safety. Dr. Pavlous is the best....he explains every procedure and takes the time to complete his routine work with pride. I HIGHLY recommend this Dental Office and Dr. P.