Popeyes Louisiana Kitchen

So this is in regards to customer service experience. I love popeyes and the flavor. And I have eaten at many locations. Not sure if this franchise owner is cheap, but anyway. I ordered a family meal for take out and it comes with two large sides. I get home and they basically put half the chicken in one box and half in another on top on the side of onion rings. They hid the fact that they didn't have enough onion rings by stalking chicken so the box didn't feel light. The large order of onion rings had 5 rings. And I only got 2 dipping Sauces for tenders for a family meal of 4. Was extremely disappointing, but whatever I figured I can contact with them to have them give me a refund for the onion rings. Long story short, they won't give me one and are basically gas lighting me into saying I ordered a reg onion ring. But I have a receipt and we only ordered a family meal. The restaurant was also extremely busy and they did not have enough staff to manage orders coming in. Took 40 minutes to get my food. Lesson learned here: Probably either come when is quiet and check your food before leaving or don't come here at all. I wouldn't even dare ordering delivery.

Food I got tasted like other Popeyes I've had however, I paid for a 5 piece platter with fries and onion rings, I didn't get the onion rings. The first 2 tenders they put on top were fine, but these 3 were measly at best, 2 look like nuggets and the 3rd is like a string of chicken. We tried to call the store but got no answer. This isn't the first time our order from this location has been wrong.

Spent $46 would’ve been more if I didn’t use a 10% discount for no chicken sandwich that I ordered and raw or barely cooked tenders. When I called the place - they told me I had to make a new order for the chicken sandwich and they would give me a free side. So you want me to pay $7 delivery fee, plus the cost of the sandwich just for a free side ? What’s a free side gunna do for me when that’s all I can eat from what I ordered. I didn’t even know the tenders were uncooked til after the phone call since I only saw the sandwich was missing. Should’ve checked everything at once. I spent $46 on fries , what a joke. This place is horrible. This isn’t the first time I’ve gotten raw chicken from here too, but I understand it happens. But it’s a repetitive thing, that’s unacceptable. Been there many times in person too, and the employees are always rude.

I have always preferred Popeye's to any other chicken, but this place had it perfectly done. Chicken was excellent, I can see why they were busy.

Sunday, Only 3 people, they always look exhausted, worried and under high stress, with good reason, this place over exploits its workers. this chain does not take care of the mental health of its workers. Orders are ALWAYS delivered late. there are ALWAYS delays.

Absolutely, loved this location. Food served is always hot and fresh. Great service by priyanka.Food: 5/5

As an avid chicken burger lover, Popeyes is a spiritual experience for me. The perfect texture of the burger, with the sweet sweet sauce, zesty pickle and smooth, buttery bun. No one can consistently create this perfect amount of food, perfect taste and perfect price with the consistency of my beloved Popeyes. This is a spot of rest, joy, exaltation, in it’s purest form. The day Popeyes has no more fans is the day that I have been erased off of this earth.

The system for service here is awful. It's hard to decide who is in line and who has ordered. Seems to be a complete chaotic mess. Stood there for over 10mins. With everyone confused as to who is up to order and who ordered. The popeyes chicken sandwich everyone has been raving over. Is honestly nothing that special. It's good but not great... I dont understand the hype. Anyways this place is always good with service. Fountain drink could use ice though. Nothing worse than hot pop. Chicken nuggets are a great deal. Cheaper than the strips and seem to be the exact same thing except cut up already

We found a long black hair DEEP FRIED into a piece of our chicken... I brought it to the managers attention and after if I wanted a refund or more chicken... well I definitely didn't want more chicken after that, but we were not given a receipt so she conveniently couldn't find out order to refund it.. Asked again if we wanted more chicken and we said no again, we were offered a couple cheesecakes, which we took. Was the cheese cake worth the 25 dollars I would've gotten back for a refund.. no, but I was done arguing with them

Does this really look like chicken tenders? Everything was extremely salty, the tenders were little miniatures. There were no utensils, napkins or condiments. Had to throw the food out. I've never had any issue with popeyes but with this location there's always a problem.