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Reviews, get directions and information for Polished Nail Salon LLC

Polished Nail Salon LLC

About

Polished Nail Salon is your NEW premier nail salon in Rochester, MN. Visit our relaxing atmosphere and experienced nail technicians today!

Address: 3780 Marketplace Dr NW Ste 107, Rochester, MN 55901, USA
Phone: (507) 258-7294
State: Minnesota
County: Olmsted County
Zip Code: 55901



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Reviews
Wonderfully, friendly staff! Beautiful decor, clean and bright! Great experience! Tina was awesome!! Lena did my daughters pedicure she was awesome too!
8 years ago (28-09-2017)
I also went here based off the reviews and boy was that the biggest mistake of my life. I have been getting my nails done for over ten years and I have never been so disrespected by someone in the service industry. I went in for pedicure and full set because of my OWN wedding! I tried to call and make an appointment but no one answered so I walked in. The lady at the front desk is AWFUL. I wanted to get gel nails and she literally told me I couldn't because they didn't have the staff, mind you this is a Thursday morning. She is very rude and disrespectful to staff and the customers. The staff are awesome and want to do anything they can to make the customers experience more enjoyable. Sadly the lady at the front desk is miserable and doesn't care about anyone's feelings, she ruined the day for me and my 1 friend.
8 years ago (21-09-2017)
I couldn't even get past the woman who answered the phone. I called with questions regarding their pricing. By the end of the conversation the lady who answered the phone clearly laughed at something I said. Being in the service industry myself, I thought maybe I just heard something wrong. I liked the reviews on Google so decided this is where I wanted to get my nails done. I called again to schedule an appointment and the same woman answered the phone and laughed, AGAIN. I was disgusted. If you are in the service industry one should DEFINITELY know how to give customer service.
8 years ago (23-08-2017)
Very disappointed and upset with my experience. Went in for a pedicure, I had asked them to remove an ingrown toe nail that I’ve had reoccurring for a while and they refused to actually paint my nails after removing it. I asked the lady at the front desk for a discount and she wouldn’t give me the one. They are MY nails, they shouldn’t be able to decide if they are or aren’t going to paint them then ask me for a full payment for a pedicure. Never going back. I suggest you don’t either.
8 years ago (14-10-2017)
I've been coming here since they opened and have had exceptional service every time. Jon is amazing and will go above and beyond to accomplish the look you're going for. Great customer service and wonderful people! Would highly recommend to anyone!
8 years ago (22-04-2017)
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