Plaid Pantries Inc

Just heard on the news about a attempted robbery. Did I get this right. You fired an employee who protected him self with a weapon rather than being hit with a hatchet. What the heck is wrong with this president. If it was his kids or wife who protected himself would not be a problem right. What an absolute fool. Will never ever do business here. Horrible not to stand behind your employee. Your what’s wrong with AMERICA today! Should boycott this place!!!

At approximately 10:30 p.m. I came in to Plaid #17 @ 10th & Maple. I purchased 2 items. One was a money order. The weather was dark & raining, so I began to fill out the money order. The female clerk who had just started her shift falsely accused me of loitering & said I had to leave. I'm in a wheelchair, was totally sober , not in anyone's way & not bothering anyone. I hope she was on her cycle, because if she is always like that; she has no business in customer service. In the stores defense, all other employees have always been helpful & friendly. I just hope they fire her soon. I've had the displeasure of being served by her before & her attitude has always been the same. Very bad.

When she works she seem to delight in being closed. Blaming management. It isn't a problem with other employees.

By far the worst C-store I have ever been to, empty shelves, nobody to stock them with plenty of product on hand. Slow service beyond belief from "Paul" who is clearly stoned. I will never shop there again, you should do the same.

Store #100 location: se milwaukie ave and Knapp street, Portland Or. So after making a complaint to corporate offices in beaverton about a week and a half ago, concerning Kristy the graveyard clerk, I thought they would address the issues mentioned and considered the matter handled. Unfortunately it wasn't. At a little after 0500 am this morning, I visited store #100. I walked in, began gathering items for purchasing and within 3 minutes Kristy the clerk shouted at me and said, my manager will be here at 0600 am. I asked politely, why is that important? Is there something that I don't know? I was never told by anyone I couldn't shop here when you were present! She did not respond. So I quickly concluded my selection of items and brought them to the counter. It took her 3 minutes to slowly come to the register and then began to put things away and organize behind the register table for a few more moments ignoring me. Then she looked at me with a Grimace seeing on friendly smile and asked if I would like a pack of cigarettes Camel Crush in the dark green the ones on sale for $0.50 off. She then began to pick things up item by item holding them like you're holding up something that smells or a piece of animal feces and then proceeded to drop them on the counter. Then she asked me for my ID and I asked her why and she told me I'm supposed to ID everyone for cigarette purchasing I asked in amazement I've been coming in here for years and years and you have never asked me for ID up until now. She said well that's my job and I said that's harassment that is blatant harassment I haven't left my wallet in the car so I said take the cigarettes off if that's how it's going to be and she responded I refuse to sell you anything and I responded fine okay and then she said well go ahead I'll do it just this one time. This is gone beyond ridiculous if corporate or her manager or the district manager or the regional manager or the person that sits at the Top Gear Beaverton does not see that she is not an asset to your company she has a detriment to your company bad news travels much faster like a wildfire than good news unfortunately in this country that's how it works that's the reverse effect of capitalism working against itself so he fixed the problem fire her couldn't be more clear it could not be more clear as an employer to employee or somebody like that. She treats the homeless people that stay out there for hours coming in shoplifting right and left her turning a blind eye making them feel welcome smoking with them joking with them and then she picks on a senior citizen the years later he's still there that's beyond my comprehension words fix the problem corporate any questions call me watch the eye in the sky you know who I am just fix the problem

Had a very poor experience with the owner of a few local chains. They were very cold and snippy with me when they happened to be in the locations that I visited. I tried contacting corporate a few times about this issue, but they hung up on me halfway through my complaint the first time and seemed very disinterested the second time. I haven't heard back at all in almost a month now, so I don't think they actually care about me as a customer at all. Very disappointed, will be avoiding the brand altogether from this point on.

This employee saved lives and was calm about it. You want him to hold a conversation with an unreasonable person. Hoping this armed robber will take kind , "de-escalation techniques" to heart and just leave?

Plaid pantry #22 . Employee was totally disrespectful to me and my wife for no reason. Customer for 18 years at this location. Not a person to have in customer service, seems like she may me may be a drug addict. May 9th swing shift.

Having issues with our constitutional rights, even while defending your store. What a load of bs. Hope your chain of wanna be 7-11 fails.

Fired an employee for protecting their store and his life. Bad business right there!