Pizza Hut

Pizza Hut!!! Had a horrible experience with Pizza Hut Simcoe St. North Oshawa, first off had to repeat my order five times before they got it right then the driver arrives & can’t remember which pizza was mine so he proceeded to put the thermal pizza bags down on my porch for me to open them to see which was mine. Unsanitary or what? But guess what to my surprise none of them were mine. I then called the store three times before I got through spoke to the girl who took my order & she read out my order which seemed right so I asked her why is my pizza not here? at this point a total of 1hr & 15 min have gone by since I placed the order. Then Bill the manager came on the phone & I told him that I want a refund & a new pizza & he told me well your not getting both & hung up, I called back & told him the driver was leaving with my money so he spoke to him & the driver says no she doesn’t want this pizza I don’t know why? Omg really! Anyway he then passed the phone to me & the manager hangs up. I called him back & asked him why he hung up on me after he spoke to the driver? He said that the driver will give my money back & that he is done speaking to me. I said that he was handling this un professionally & he hung up. Surprise! Surprise! I called back & asked him what he was going to do about the UNSANITARY way that the driver handled the situation & Surprise! Surprise! He hung up. Be Aware if they are unsanitary outside store imagine what things are like inside the store???
7 years ago (26-05-2018)

* THANK YOU SO MUCH LUKE! You made that particular day & situation, into a better visit at this Pizza Hut location! Amazing staff; friendly and helpful.
7 years ago (03-02-2018)

Portions are garbage. $8 for 2 tiny containers filled with a couple shreds of lettuce & marketed as a “salad”. Pizza was mediocre at best. I’m not a fan of Pizza Pizza, but I’ll go there before Pizza Hut. Very disappointed, it used to be so good when I was a kid.
7 years ago (16-03-2018)

Horrible customer service. Pizza and breadsticks were burnt. Tried to add bacon and pepperoni to the pizza online not sure what happened in their system but only recieve a very flat burnt cheese pizza and the manager refused to do anything about it. Very unimpressed.
7 years ago (07-02-2018)

Quick service. Tasty pizza
7 years ago (01-05-2018)