Pizza Hut

I can’t beleive the service we received Friday March 9, I totally understood the wait time as it was a hockey game night, but when we arrived, everyone was starting to clear out. We waited 1 hour to get 2 large bread sticks. We waited 20 mins for someone to come and take our money when we were done. What was the icing on the cake that made me write this review, when the server cleaned the table and brought our utensils out, the damn utensils were dirty, I don’t mean spots on them from being clean, I mean food stuck on them. This is the worse service I have ever received. Sham on you!!
8 years ago (12-03-2018)

Placed an order at 6pm. Delivery promise time was 30-40 minutes. When I called, they told me another 10-15 minutes and to check the pizza! 😠 And she wasn't convincing with her timeline. They should've just sent out another one. Didn't offer a discount or anything to make it right. I cant recommend them.
9 years ago (06-11-2017)

I was craving pizza, so I dropped in to Pizza Hut for the buffet yesterday. Yes, there were quite a few diners, but it looked like only two servers who also cleaned tables and were on the cash. The waitress seated me right away and asked what I wanted to drink. I went to the buffet, and the pizza looked like it was barely covered in toppings, and I didn't see any cheese. There were two choices only at that time. There was one pasta selection, and some lettuce with dressings....that was it. I ate a slice of pizza, and the waitress told me she was bringing my drink. She brought it after I had returned back from the buffet with an apology that they had run out of large cups. She said she would be back with a large cup as soon as she could. I ate my food, and had about 6 oz. of drink, as she had not brought any water with the pop. She was at the cash for the next 15 minutes or so, and there were no other servers in that area to be seen. I finished my meal.....sucking on ice by that time, and got up to pay. She was looking at the computer in front of her and discussing things with the other server. I believe that they were discussing whether someone left without paying or were supposed to get a discount due to bad service. She told me what the bill was, and I told her I refused to pay for the drink, as I had not been given enough to go with my meal. She apologized twice, and discussed with the other server something about the other customers as she was taking my card. I usually tip 20%, even when it is a buffet, when the service is good. I did not give any tip, as there was the bare minimum of service, and the food was dismal. You have lost a customer for good. I eat uptown often, and get an excellent lunch and great service anywhere else.
9 years ago (10-06-2017)

I used to love this place but service lately has dropped. They often seem understaffed for the amount of ppl in there. Last 3 times there we got the wrong meal, incomplete order or cold food. Each time we had to wait while things were fixed only to have one of us finish eating while the other got his to go because it took so long to fix. Menu has been greatly cut back and selection is half of what it used to be. Very unfortunate.
9 years ago (30-05-2017)

Horrible place. Tried applying to work and found out they instantly thrEW out my resume. Past eating experiences were atrocious. Who takes an order and then says "You never made an order, like i'd know if i took your order, it'd be huge" Perhaps hire educated individuals and not some sleazebags looking for their next needle to bang
9 years ago (03-07-2017)