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Reviews, get directions and information for Pizza Hut

Pizza Hut
"Find your nearby Pizza Hut® at 709 1st Ave in Rock Falls, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery."
Address: 709 1st Ave , Rock Falls 61071, IL, US
Phone: +1 815-626-7400
State: IL
City: Rock Falls
Zip Code: 61071


Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-23:00
Saturday: 10:30-23:00
Sunday: 10:30-22:00


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Reviews
The wings were very good. The pizzas were horrible. No taste whatsoever. Very little sauce and toppings. All you could taste was the breaded crust. We will not order from there again. Sure has changed for the worse in the last year.
I ordered take out and was given the wrong pizza. Unfortunately I didn't realize this until I got back home and at that point having a hungry tired family, I didn't feel like going back and waiting another 30 mins for the correct pizza. The pizza wasn't good. The cheese wasn't melted and crust could have been cooked longer. I will not be going back and would rather order a frozen pizza as that tastes better than the Pizza Hut one
I payed with my card over the phone they guy said it didn't go through so I said no worries I will pay cash. When he gets here I paid cash and he reassured me my card won't be charged....well it did go through on my bank statement so I was triple charged for 1 order of cheese sticks....I ended up paying 23.11 on my card plus 18 in cash ...called the manager* Sasha *to straighten things out she hung up on me then did not answer the business phone when I called back. This is the worst food experience in my life. Talk about terrible work ethics along with no experience at how to handle this situation...she didn't handle anything but hanging up the phone. Never again pizza hut .
Ive never had an issue in the past i order every two weeks i normally get a big dinner box and because i dont like there wings or pasta so i get an extra order of breadsticks, all of a sudden today its an issue and a hassle and it cant be done keep in mind i been ordering like this for 2+ years
To start off I hardly have problems at this location. The pizza and other items are always on time and as ordered. This time was even better experience at the end. I updated the app and placed an order. The app glitched somehow and when i placed it, the app still had my order in the cart. I closed the and went back in and cart was empty and order was placed for pickup. About 20 min or so later i get a text from doordash about delivery status, i was like i ordered for pickup. So i checked the app again and it said delivery, i was like whaaaaat. I called in a little deturbed by the issue and the manager said the order was ready and would take care of doordash. She went really far and above expectations. Thank you I will defenatly be returning for sure
Pizza was good but could have been hotter. Never mind they put my order in the warmer even after comparing the order slips when I was standing right there waiting! New order: This time around, they got the order wrong & most of it was lukewarm or cold marinara sauce for breadsticks.
Started working in the area a year ago and was sad when you were closed. Now that your back open I have had tons of great experiences and couldn't be more happier with Jen and Tasha. Great staff! The place is clean! The food is fresh and hot!
Mold in kitchen area, under the drink fountains and your food is being made with pans that are set on racks with Grease and dust build up. Clean that place up, it used to be amazing will not go back until the health department checks them out.
I order a large sausage pan crust pizza easy on the sauce. The pizza I received was swimming in sauce and not cooked all the way.
Ordered a pizza for delivery, took over an hour to arrive, and the delivery person did not knock so we didn’t even know our food was sitting outside in the cold. Also, I paid $7 for a 4-pack of drinks that wasn’t delivered. Tried calling the restaurant several times with no answer. Guess I’m just out of luck.
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