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Pizza Hut

  1. Rochester
  2. Rochester Italian
  3. Rochester Pizza
  4. Rochester Chicken Wings

Reviews, get directions and information for Pizza Hut

Pizza Hut
"Did you know we offer Pizza Hut Delivery collection and Pizza Hut Delivery in Rochester? We have a variety of pizza crusts including Pan crust, Classic crust, and the best-stuffed crust in the world, available right on your doorstep in Rochester. Don't forget to sign up to our Hut Rewards loyalty program, where every order gets you one step closer to a free pizza."
Address: 2001 W Highway 52 , Rochester 55901, MN, US
Phone: +1 507-287-6396
State: MN
City: Rochester
Zip Code: 55901


Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-23:00

Update Info

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Reviews
Where do I begin? First of all if you are thinking about ordering from this Pizza Hut - do not. Unless everyone takes this advice and then they won’t be overhauling pizza and may be able to serve you something on time. We ordered pizza at 18:00, given an estimated delivery time of 40 minutes. Once an hour had passed we rang the store. We were told our pizzas had come out of the oven and they would be sent out next and should expect it soon. Another 45 minutes pass and no pizza, we ring, we are assured the pizzas are on their way and will be warm. The staff made no apology for the delay but that we should expect this on a Friday. 10 minutes later the pizza arrives. Cold. The chicken is soggy. The nachos are soggy. The cheese curdled, the sauce congealed. More snap in my back in the morning than on those Doritos. The pizzas were greasy, they had no taste, and generally not worth the money at all. We rang once more to ask for them to send a fresh order and we’re told we would need to wait another hour. This would have meant the pizza would not have arrived until 3 hours after order. Anyway, in summary, bad quality pizza, bad service, bad timings. You could probably make a pizza from scratch in the time it takes to get one from here. Or travel to Italy, you’d probably still get a pizza sooner. P.S the dominoes in Stood is worthwhile.
Terrible customer service, one of the pizza's was not delivered by Deliveroo. Driver advised me to contact Pizza hut. Spoke to manager at Pizza Hut who blamed Deliveroo for "stealing pizzas all the time". She refused to replace missing pizza and told me I would have to contact Deliveroo before she put the phone down on me.Food: 3/5
Terrible experience.Poor customer service. Made an error with order. Basically ordered two of the same pizza’s .Rang Pizza Hut within 4 mins of making order. Spoke to Alex who did not take any of my details but alerted me nothing could be done to help and put phone down as says could not stay on the phone as had to answer calls from other customers.
Horrendous service, not tasted food yet because restaurant said it had delivered when it hadn’t, tried phoning restaurant 8 times with no answer. Go Dominos or even better, support a local takeaway!
Someone called Alex there. Very rude and unprofessional. Delivery delayed considerably and she wouldn't want to know about it. Will never buy there again or especially deal with Alex.
Worst management ever. They don't know how to run something like that and really don't care about customers. I ordered my pizzas, and they arrived 2 hours later yes, TWO HOURS, after at least 3 phone calls from my wife or me. Every time they promised to call back with info or to let us know, but they never did. After acknowledging the delay, the only things they were able to say it is: "we don't work like this, we are better", but nothing else, not a proper apology, no reimbursement, nothing. Btw, the pizzas and the sides arrived quite cold, they told me to call them back, but I had enough of them for a night. Also, the quality of the pizza was better, but I don't know if this is related to the single shop. Avoid it if you don't want your pizza night to be ruined.
dont get why this location has such a low rating.. Pizza is great everytime I collect from in store, friendly staff, Vegan cheese and beyond meat pizza available, just have to ask.
Today my boyfriend and my son ordered pizza from Rochester after football and They speak with really cool guy who is manager there and make the best day with some discount and delicious pizza too. Thank you very much Karl. You make people happy
Only tried Pizza Hut as dominos website was down and that was a mistake. Ordered 4 pizzas 2 sides and desert. Delivery was 70-80 minutes which I wasn’t super annoyed at considering it was a Saturday night, however one of the pizzas was missing most of the toppings, another clearly burnt. Both of the sides were completely missing. The other 2 pizzas were fine but still not as good as alternatives. Phoned multiple times and no one ever picked up. The online support would take up to 72 hours to respond so obviously no replacement food was on the table. Would never return.
Hiring process at this restaurant: do you know how to cook? No? No problem, does it take you an hour to hand a pizza to a delivery driver after its cooked? Yes? Great! Do you have the IQ of a pizza? Yes? YOUR HIRED.
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