Update: after numerous emails from customer service or the lack there of, not once was this visit ever made right. There is a serious problem with how this location is ran and the continuous bad reviews should be alarming to the franchisee and corporate. "Pizza is what we make, Delight is what we do". Time to update your slogan. "Dissapoint is what we do". This review is based solely on the food and was no reflection of our awesome server. We showed up during supper rush, it was quite busy and it seemed the staff were overwhelmed. The lady who greeted us was flustered and abrupt. We were sat within 10 mins. We ordered our food after about 10 more minutes. Our drinks came fast. After our order was taken, we noticed that a lot of tables weren't cleaned and the tables that were seated either looked unhappy because they've been waiting so long or unhappy because they were sending food back. I saw 2 orders get sent back to the kitchen because they weren't made right. When we did get our food, we were less than impressed. It was soo over cooked and dry that I couldn't eat the crust of my pizza so I resorted to eating the toppings or lack there of and sending the garlic fingers back to the kitchen. The fingers were like a Frisbee. They didn't fold or bend. They were so hard it was like a disc or cheap frozen overcooked pizza. My 4 year old nephew said his pizza tasted like paper. The server was quick to get me new fingers but my family member was so hungry that she ended up eating hers, even with them being so hard and burnt. I've been eating at Pizza Delight since I was a kid. In my almost 30 years of eating Pizza Delight, this was the worst food experience. I was truly looking forward to enjoying my meal but it was terrible. Our server, given how understaffed it seemed and how overwhelmed they seemed, was fantastic and she's the only reason that there's one star to give. Somethings very wrong here. Not sure if it's lack of management, understaffed, terrible communication and training in the back of house, or just a really bad day. Wouldn't recommend.
Gluten sensitive means something different to every restaurant. I test every restaurant three times to see whether I should eat there and to rule out having the flu or other stomach upsets. I tried their gluten free menu and have accepted they are unable to accommodate neither allergies or sensitivity. You will also pay about twice as much for your allergy accomodation here as other places. But, the food tasted very good.
The food was excellen, however the reason for the 3 stars was that when the plates were brought they were smeared and greasy. We told the server and she brought us new ones but they were no better. Then we got the cutlery and it was also dirty. We ended up eating our food on the dirty plates and with the dirty cutlery. The cups and water pitcher were also not clean. The food was excellent but we were very disappointed with the lack of cleanliness.
My daughter took me out for supper and came here. Service was fast & food was delicious. Menu has great selections. I recommend Pizza Delight. Stop in for a good meal & bring your appetite!
Decent price and very tasty. I got the BBQ nacho and 6 inch pizza combo and it was filling. The no longer have the self serve grilled bread station which is very disappointing since it really made the restaurant different. Vegetarian options: Some but not many vegetarian options.
Great food and friendly service :-Food: 4/5
Was delicious and brought back memories of all the family outings we had here. Wish you'd come back to Sydney.
While i am disappointed that the buffet is still not in place, the pizza and donair pinwheels i had were really good. The place was quiet and clean, the staff was friendly and the waitress always made sure my fountain pop did not go dry. Really great service and really good food.
Pizza Delight used to be one of our favorite restaurants. Not sure what has happened but we won't be returning. Portions are pitiful for the price to start. We were the only customers in the restaurant on a Saturday at supper time which should have been enough of an indicator. $60 for two adults and a child. If you value your tastebuds at all, please don't get the Chicken Alfredo. Normally I would choke back food as to not insult anyone, but I couldn't this time. We will never return.
Worst pizza I've ever eaten. Unbelievable. Barely any cheese, toppings just fell off when you picked up a slice. Very disappointing! Crust was dry and stale. 1 staff working, took 35 minutes just to get a drink. Poor lady was running around like a chicken with her head cut off. She was turning people away at the door because she could barely handle the customers she had. She was so obviously stressed it was a sin. Whoever owns this franchise if your short staffed get in and help out. No one should ever be stuck with no breaks or support. I'm rating 1 star because it won't allow me to give a "0" star rating.