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Pinetree Pet Care Centre

  1. Guelph
  2. Wellington County Cemetery

Reviews, get directions and information for Pinetree Pet Care Centre

Pinetree Pet Care Centre

About

A family-run kennel, with everyone using their expertise to make Pinetree a comfortable and welcoming place for your pet to stay while you're away

Story

Welcome! At Pinetree Pet Care Centre in Guelph, we love what we do, and where we are - which you will see immediately once you have visited our pet care facility. We offer dog and cat boarding, dog daycare, an off leash dog park and all breed pet grooming services. Give us a call today to learn more about us.

Address: 5951 Highway 6, Guelph, ON N1H 6J2, Canada
Phone: (519) 787-9934
moc.ertneceractepeertenip@ofni
State: Ontario
County: Wellington County
City: Guelph
Zip Code: N1H 6J2


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 12:00 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 – 11:00 AM, 4:00 – 5:30 PM

Update Info
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Reviews
We have 2 dogs and they always seem to love their time here and are always happy to go back. I've been a few minutes late to pick-up on occasion and have never had any issues with them demanding more money. In my experience, as long as your reasonable with them, they'll be more than fair with you. We typically get them groomed while they're there also, so they come home happy and looking great. I definitely recommend Pinetree.
9 years ago (16-09-2015)
I had a meeting that I had to attend overnight in Toronto. My wife was also out of town at the same time. I called to book my two dogs into Pinetree for one night. They were dropped off on Wednesday morning and I was to pick them up Thursday night. I called and spoke to the manager about my expected arrival time on Thursday. Since I was driving from downtown Toronto I was concerned that the traffic might not allow me to get to Pinetree before 6PM which is the listed end time for picking up dogs. The manager told me that if I called before 6 to indicate that I was on my way and if I arrived before 7PM then I would be allowed to pick the dogs up. If I was delayed past 7PM there would be an extra night required. I had no issue with this arrangement. Nothing was said about any extra charges for the late pickup. On the Thursday traffic was terrible coming out of the city. There was no way that I was going to get there before 6PM. I called at about 530PM and advised the young female that answered that I was on my way and that I would not get there before 6 but would definitely arrive before 7PM. I arrived at 650PM and was told that there would be an extra charge of $25.00 for the late pickup!! This was the first that I had been told of this. Had I been advised earlier perhaps I could have arranged with a neighbour to pick the dogs up for me. The Manager did not even come down to the office to advise me of the extra charge himself. He called the young girl on the phone and had her tell me. Perhaps he was afraid I might question it! Perhaps he didn't want to face me! Perhaps he knew that he was not offering good customer service! Bottom line is that I am not impressed and that will be the last time the dogs go there.
12 years ago (13-09-2013)
They SIMPLY LOVE your pets. They are thoughtful and caring. They go the extra mile to provide service for your pets.
8 years ago (29-07-2016)
Dog came back with Kennel cough. They did not return his blanket.
10 years ago (01-11-2014)
This is the absolute BEST place anyone could leave their beloved pet!! Carlos and his team are TOP NOTCH!! They are kind, educated, and have a genuine LOVE for animals. We enjoy our time away from home even more knowing our pets are safe and being cared for by the amazing people at PINETREE!! the only kennel we would ever use!
13 years ago (17-05-2012)
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