Pharmaprix

If I could I would leave 0 star. The drugstore staff is good at nothing. On the 11 I transfer my file there. 6h later they call tell me my meds are ready. I get there it's not ready and she told me she don't have it in stock so she can't give it to me. I came back on the 17 ta ask for it. They told me they already gave it to me and they charge my insurance. I ask them to gave them to me. They font have it in stock and it will take 3+ days. Before I show up they hang up on me after I told them they never give me my meds.nnBottom line. Don't go there.

Worst checkout service ever seen in any other store! First, no hello, scan my items, then give me my invoice, face turned to the left, looking out, handing me the invoice on the other side! Borderline insulting

The staff is nice, that's not the problem. Otherwise I have difficulty understanding how this place works because there are logistical problems on all levels. If you have prescriptions and take medication on a regular basis, go elsewhere. It's really frustrating. I finally decided to change pharmacies.nn-The medication is not ready even the next day after calling. This time, I took the trouble to confirm that my medication was ready the next day.nn-The wrong medication is delivered.nn-Also, I make an appointment for a blood test and I receive a confirmation email for a urine sample..?! I try to follow up, I am told there is an error with their system. I am told that I will be followed up, but no one calls back. I have to call back to try to understand, but they tell me that it's x's fault and that she has finished her shift when my blood tests are due the next day. That we find no alternative.nn-I call for advice because my baby has a fever of 40 and is in circulation. No one ever calls backnn- I'm calling because I need information on the exceptional medication I have to take. No one ever calls back.nnThe accumulation of all these things, the unavailability of the team. You always seem to be overwhelmed by tasks and it's your patients who suffer.

I have been going there for at least 6 years for my medications and since the last year. The medications are never ready even when called several hours in advance. Plus the pharmacist does not take notes and I often have to repeat myself on certain medications that we takes. Luckily the staff is nice and gives good advice. Very good service for beauty products.

Excellent customer service. A big thank you to a young man named Bryan for helping us out at the Canada Post counter.