Perfect Fit Alterations

I have never had a garment professionally altered, but the price did seem high. However, it was a rush job and that could have come into play. A few things that stand out for me about my experience is, first the woman working the counter was too busy typing or playing a game on her phone to attend to me when I first walked in. I seriously stood there for a good 15 seconds why she did her thing. She then told me to put the garment on then I had to wait for her to stop playing on her phone again. Next, I was told the wrong business hours for when I could pick the garment up. I had to be at my event by 1:00 PM and was told they did not open until 10:00 AM, when they are actually opened at 9:00 AM. That makes a big difference when rushing around and trying to be some place. Finally, I have a friend who is a professional upholster and anytime she is cutting or altering a fabric she irons out the wrinkles in the garment. When I picked my garment up it was wrinkled and maybe I made the assumption that it would have been ironed, but because I was rushing to grab garment and get to my event, I was lucky the location happen to have a makeshift iron board and iron handy. Otherwise my garment would have been wrinkled like it just came out of the package. They got the job done, but need to work on their customer service and setting expectations to the clients.
9 years ago (22-06-2016)

so expensive
9 years ago (04-05-2016)

Amazing! Fast! Professional and Nice! Great work, telling everyone I know to go!
14 years ago (12-04-2012)