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Reviews, get directions and information for Peoples Jewellers

Peoples Jewellers
Address: 375 St Albert Trail, St. Albert, AB T8N 3R8, Canada
Phone: (780) 418-4168
State: Alberta
County: Division No. 11
City: St. Albert
Zip Code: T8N 3R8


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
Worst experience ever! Went I. To get batteries changed on 3 watches. The lady trying to do it did not know what she was doing. I actually had to do it myself after watching her. I asked her to pass it to me I will do it. Then they didn’t have batteries for one and told me to go next and buy one. I was able to get two watches changed and she handed me the 3rd back in pieces cause she couldn’t get it back together. The whole experience took about an hour and then the fee for this terrible service was outrageous. She said I won’t charge you for one of them though. Well yah you handed it back to me in pieces and said you can’t fix it. TERRIBLE SERVICE!!! I will tell everyone to never go there.
7 years ago (23-03-2018)
If you want bad customer service, ask for their Store Manager. I can't tell you how many times I was insulted in a period of 15 minutes. I left the store with my purchases only to return them a couple of days later. Keep up the fantastic work.
8 years ago (21-01-2018)
Horrible customer service. Called our home phone to leave a message regarding rings that were purchased. Well there went the surprise of my engagement. Everytime we have been in to store since to get rings cleaned or to keep up maintanince it has been nothing but a headache.
7 years ago (17-03-2018)
Saw plain silver band with milgrain edge on website, went in and asked to see it. Was shown several very ornate diamond bands, and told they didn't have anything plainer. Husband found EXACTLY that ring further down the store. Apparently that was not silver (display clearly marked 'sterling silver', and that was NOT a milgrain edge (tell that to your web page). Also shocked that they do not have a ring-sizer there, they would have to send my ring away for several weeks to check the size! Only jeweler I have EVER visited who couldn't size a ring there and then. Bad customer service is one thing, lying to your potential customer in the hopes of a bigger sale is appalling.
8 years ago (03-12-2017)
I went into the store to get a wedding band for my ring that was purchased at Peoples. I spoke to the assistant manager who suggested a custom band. I agreed to explore this option and waited 5 weeks to hear back from her after she contacted the custom ring maker, I called back she said she would look into it, waited another 3 weeks and went into the store. I spoke to the manager who was no more helpful. The manager told me I wasnt getting a custom wedding band for less then $5000.00 and was pushing peoples financing options on me. During this exchange I did not once feel heard, I felt judged for wanting to keep my wedding band under $5000.00. Awful customer service at the St Albert location, avoid going there. There were 3 staff surrounding me talking at me, offering no real options aside from financing a $5000.00+ ring.
8 years ago (15-10-2017)
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