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Pediatric Dental Associates

  1. Brentwood Bay
  2. Brentwood Bay Dentist

Reviews, get directions and information for Pediatric Dental Associates

Address: 7161 W Saanich Rd, Brentwood Bay, BC V8M 1P7, Canada
Phone: (250) 652-0008
State: British Columbia
County: Capital
City: Brentwood Bay
Zip Code: V8M 1P7


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Reviews
Dr. Wong and his staff really care. My daughter had a bad accident and they were excellent at their craft. He is amazing with kids. Really appreciate him and his staff taking their lunch off twice to help my daughter. Highly highly recommended!!!!
Dr. Bryan Wong is a fantastic specialist! He is so knowledgable and caring. His kind mannerisms and patience put my son at ease and allowed him to examine him without a fight which I would never have thought possible!. Thank you for all you do we feel so lucky to have found you and your practice!
My kids have been going there for a couple of years now, and we've always had positive experiences with them. It's awesome when your children are actually excited about going to the dentist and leave with a smile on their faces!
So far so good. Today we had our first appointment for our toddler. She has SPD and is unique, and this office was great. The dentist we saw was so accommodating to our little, told a few jokes etc to ease her into the atmosphere. Theres a kids waiting room with a fun house and a few tv's and comfy benches. They hand you forms to fill out, and a form which explains office rules. Basic to the point. If you miss an appointment, you will be charged unless notifying them 24 hrs in advance The dental receptionist, was kind and soft natured. Very appreciative. Since this was our 1st visit, i say its a great experience. I hope it continues being so.
Receptionist was extremely rude after we had to re-schedule. My partner had concerns and was hung up on.
My kids have been going to this dentist for years. We missed one appointment this year and had missed some many years prior and without warning, the day of my daughters appointment, they inform me that they wont see her anymore because we missed too many appointments. There was no warning or even contact to let us know beforehand that the appointment had been cancelled. They were also careless and unapologetic in their explanation. This is no way to conduct business. At the very least, they need to communicate this policy with more tact and consider each patient's situation separately instead of applying this policy blindly to everyone. I can see if I missed a ton of appointments on a regular basis but as I said, its been years except for the one from last week.
The receptionists at this location are not friendly. They have a large chip on their shoulder, they have no concept of customer service. It's too bad because the dentist and his assistant are friendly, supportive, and good with children. The negative comments in this forum ring true for me. Seems like they don't treat people equally, NOT RECOMMENDED, to many inconsistencies. Lack of parking, little to nothing to do in the immediate area.
Everyone here from the front staff to technicians to the dentists - all are so kind and make such a positive experience for my kids going to the dentist. Can’t say enough about how wonderful this place is.
They were absolutely wonderful with my 4 year old son. Very kind, professional and made us both feel very comfortable.
Totally unhappy with customer service, charges for uninsured services, despite requests to be informed *before* service is performed. Unfriendly front desk, very poor schedule communication and lack of consistency of dentists. I’ve had it, switched.
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