Payless Shoesource

Oh... Definitely visit and buy anything, without doubt you have reached the right place. This has all kinds of shoes you can imagine. Best quality and best price.

Discourteous service without even a greeting at checkout and then downhill from there. Even writing this I shake my head with disbelief that people who choose to work in customer relations can treat their customers this way. In fact I was so stunned by the lack of service that Sameer gave my mother and I that I commented, "You must be in a hurry!?" His reply was ,"Yup," without eye contact, as he rang in my shoe protector purchase. As we drove away I was tempted to turn around and return the item, preferring to take my business elsewhere. Sameer, if you are reading this I hope you will be polite to your next customer, afterall they 'are' your business and you are a role model to your staff.

Good quality and big selection of shoes !!!

This is your pretty average shoe store, it doesn't scream designer it screams at a more realistic fast fashion price point. So don't expect to find "High End" names here. The parking is pretty fantastic, people are usually in and out within 20 mins. The location is pretty great, lots of places to visit. Staff as a whole are awesome. Every time i have gone in i get perfect service. They are friendly, speedy & overall it seems like they have a grasp on hiring people that fit their business. Size 14s are hard to come by and they usually have 13/14s in stock. You can't go wrong if you need a pair of shoes quickly!

This store does what it takes to provide the best possible customer service ever! I’ve never had such a wonderful experience from shoes stores before until today! The variety of the store’s shoe items are of great quantity and quality. The staff are beyond excellent! They immediately helped me when I walked into the store. Shoutout to CHERI! You’re the best! Kudos to you!!!

This place has no idea what it takes to provide good customer service. I brought back a pair of shoes which I purchased 2 weeks ago. The shoe started peeling. I was told that it is normal wear and tear? The manager Holly has no idea how to help or understand a customer in a difficult situation. I paid over $90.00 for these shoes that didn’t last for two weeks knowing this She did NOT offer any help but simply said to contact manufacturer. I don’t know how a person like that can be called a manger who brushes customers off. I brought receipt and original box with packaging I was still refused.

Brought my children here to get spring shoes on a Sunday afternoon. Was fairly busy store but we were approached and asked if we needed help within 2 mins. Sized both kids quickly and we were out within 15 mins.

**Returned a pair of shoes due to a defect, then found them back on the shelves being re-sold. The shoes were purchased on-line. I found the in-sole had been mis sewn and was raised slightly to one side. This was uncomfortable to wear. They were exchanged with another pair. I continued to shop in the store. No more than 10 mins had gone by and while looking through the clearance aisle I found them back for sale at the price I paid. Why would they even consider this? Sketchers is a great shoe brand. Why put out defective merchandise?

I bought a pair of winter boots that were defective from another location. I call the shawville location and I was lucky to have talked to Lynne. Lynne spent the time to make sure I was happy. Lynne checked the boots then put them in the back for me. Picked up my boots and am very happy. Thanks Lynne

I love the shoe company, they have a great selection... Especially the one in shawnessy,,, it's very large. The staff is super friendly and helpful. I've shopped in other stores and been disappointed and always end up back at the shoe company in shawnessy!